Overseeing cross-functional teams to improve operations across engineering, product, and leadership. Led efforts to solidify Jira as the source of truth for engineering planning. Implemented a unified release calendar for real-time insights. Created and managed the Content Review Tracker for documentation accuracy. Scaled the BARE Bytes initiative, producing short video demos to improve tool adoption and process awareness. Managed 600+ product releases in a quarter, ensuring compliance. Negotiated Atlassian licenses, delivering cost savings.

Led the implementation of a structured toolset naming system, enhancing metrics tracking and decision-making. Created the BARE Necessities Audit Page to centralize toolset management and improve collaboration. Advocated for Jira as the operational source of truth, streamlining workflows through the Engineering Team Directory. Organized quarterly Listening Tours to gather feedback and drive improvements, such as the funding and creation of a Gradle expert team. Launched the Build and Release Change Request Calendar to improve release visibility and cross-functional planning. Ensured 99.99% uptime through proactive monitoring and automated runbooks.

Created and managed a Service Catalog with 62 offerings, ensuring scalability and adaptability. Developed the Service Roadmap and implemented the Service Owner Squad process to improve accountability and documentation accuracy. Led bi-weekly Project Review Boards, updating stakeholders on active work, new features, and backlog refinement. Designed a self-service Confluence space, including the "How to Partner with BARE" page, empowering teams to access services autonomously. Introduced the Executive Summary report, giving leadership clear insights into key projects and blockers.

Led the planning and execution of key outcomes from a major offsite, transforming strategic insights into actionable project plans. Established all team processes, including a unified Kanban board with WIP limits. Created Project Posters to outline project goals and progress, using Jira to track initiatives and ensure transparency. Supported cross-functional teams in executing project plans and regularly communicated updates and blockers to stakeholders to facilitate decision-making.