Timothy Dyer Email & Phone Number

United States

-Develop and maintain “wide-and-deep” relationships with top line accounts by demonstrating value to key client stakeholders. Conduct high-level conversations with executives and co-decision makers about their specific business objectives and related SOP.-Run proactive business reviews to identify potential areas of risk and consult clients in optimizing Evault solutions. Document interactions in the CRM.-Escalate and resolve open client issues by engaging cross-functional resources from internal departments. -Build customer value by taking a consultative sales approach in discussing ROI and share usage data and insights to the client’s technical audience, in order to effectively negotiate and renew service agreements.-Identify cross-sell, up-sell and expansion opportunities, and team up with internal resources to effectively grow the revenues in your assigned book of accounts, while increasing customer stickiness and mitigating churn on the same path.-Operate as the internal liaison for your top line accounts by working closely with all other internal teams with the company.

Broomfield Colorado

Provide Leadership to Customer Service Management globally to Oracle High Tech and Manufacturing Key Accounts and function as part of the core account leadership team directing the overall account strategy and managing Premier Support investment for Oracle's largest customers. The goal of our team is to drive and maximize the value of our customers investment in Oracle Premier Support and solutions by aligning their business objectives with Oracle‘s products, services and best practices. In addition we see that our customers remain in compliance with the Technical Support Policies and receive maximum benefit from Oracle Premier Support.

Broomfield Colorado

Manage service sales territory of Federal agencies, Systems Integrators and VARs.Consistently exceed quota against sales goals of over $7M annually.Manage competitive compliance for Value Added Resellers bidding on Federal programs.Build and forecast revenue pipeline to achieve quarterly and annual quotas and objectives.Assess and implement pricing, partner terms, service levels and legal requirements for multi-year service contracts.

Supervises staff on as as-needed basis and provide daily leadership to the Trust Accounting team in the absence of the supervisor, demonstrating leadership qualities consistent with management values and mission.Audits quality and quantity of work produced, ensuring employees are held accountable and expectations are consistently met.Monitors internal systems, policies and procedures to insure operations are in compliance with client needs, new developments, regulations, and reporting requirements