Tom B. Email & Phone Number

Greater Seattle Area

Seattle, Washington, United States

Lead TPM for launching Twitter real-time serving in a new 54MW data center involving over 140 teams in a challenging Covid and supply chain-constrained environment. Rapidly built-up the organizational and technical knowledge to create realistic project plans and milestones integrating construction, networking and service installation. Handled all project communication to leadership and the board. Identified risks and built mitigation plans that ultimately delivered a successful launch without incidents in an industry-norm timeframe.

Seattle, Washington, United States

Greater Seattle Area

Greater Seattle Area

Owned the launch of 12 new Alexa locales as TPM for international expansion on the Machine Learning Platform. Identified and drove initiatives to enable and then automate international expansion, especially for Alexa Skills Kit. Partnered with geographically distributed science and engineering teams to uncover problems, establish ownership, and build solutions before they became program blockers. Quickly picked up functional understanding of ASR and NLU models, model building, and deployment to troubleshoot and root-cause problems.

Greater Seattle Area

Software and IT consulting specializing in enterprise system integration, usage and subscription billing, and cloud infrastructure.

Greater Seattle Area

Owned billing over $50M annual revenue, enterprise billing system and service integration. Lead a global team based in Russia, New York and California using MuleSoft ESB for cloud service integration (Netsuite, Xactly, Salesforce, Marketo, etc.) with on-premise systems. Defined business processes and tools with product management, operations and sales teams. Software architect for the next-generation global billing platform for Intermedia using Oracle BRM, Amazon Web Services, MuleSoft ESB and proprietary systems.Championed development a DR site for back office systems using Amazon Web Services Designed and prototyped AWS-based DR system with over $1M budget including AMI builds, VPC and subnet design, instance type specifications, benchmarking, Oracle GoldenGate and DataGuard replication, Storage Gateway, user authentication, security groups, DNS, NAT and Direct Connect.Project lead and architect for integrating AccessLine and Intermedia voice, finance, and back office systemsTeamed with product management and finance to define the integrated service offering. Rapidly came up to speed on Intermedia proprietary systems to design the business process integration and web service APIs for partner and end-user voice system management into Intermedia web portals.

Bellevue, Wa

Owned billing over $40M annual revenue, back office software, voice network and data architecture. Defined, planned and developed new products, developed and refined business processes across the organization, managed an Agile DevOps team.

Bellevue, Wa

Responsible for architecture, design, build-out and operation of AccessLine’s entire back office system. Led team of 10 developers and testers. Result was a mission-critical highly available, integrated and scalable system that is one of the company’s core value propositions.Integrated large 3rd party VoIP software library into AccessLine’s core call processing network at the application and database levels including support for customer premise equipment, 911 dialing and CNAM. Designed and developed new OSS tools, call detail records and billing integration systems.

Ms, Computer Science, German

Informatik

Bs, Ba, Japanese, Math, Computer Science

Japanese

Education record