Tom Dyer Email & Phone Number

Birmingham, England

Convergence Group are one of the UK’s leading networking specialists trusted by more than 800,000 clients, including major household names and across all sectors from local and central government, to healthcare, financial services, professional services, and charities.We design, deploy and manage some of the most complex networking solutions for organisations across the UK.Integral for the management and Delivery of Customer and Partner WAN Circuit orders. I work with Suppliers on a daily basis and am responsible for ensuring that all Suppliers deliver Services on time whilst maintaining an excellent customer experience.

Birmingham, United Kingdom

Project Planning and Delivery of Huawei FTTc role out and Talk Talk Technologies EAD/BT Exchange installs. Deploying varying numbers of Field Engineers on a daily basis, to suit a very fluid project requirement. After transferring to Vodafone SRAN Wireless delivery, I returned to Fixed Line Service Delivery Management for Projects into Virgin Media and Alcatel Lucent, where I held full responsibility for the effective day to day delivery of Project Proteus. ( A Virgin Media Core Refresh)Scheduling and deployment of up to 20 Field Based Engineers on a daily basis.

Birmingham, United Kingdom

Project Managed varying scale Structured Cabling and Data Centre Installation Projects.Supervising Engineers on site including Sub Contractors.Account Managing the Customers requirements.Conducting and completing Site surveys and customer quotations.Attending Site meetings Nationwide with Architects, Builders, Site Agents and Associated Trades.Full Management of Company Vehicles from initial acquisition on wards.

Aldridge Walsall

Tasked to gain new business and fleet customers in order to develop profitable relationships, while continuously maintaining and developing more business with existing customers across the local area. The role required a very pro-active and self-motivated approach whilst prospecting for new business.Responsibilities include continuous search and selection of new customers, review the current market and identify and gain profitable opportunities, maintain an active database of potential business, keeping in touch and building rapports with existing customers and managing time to approach possible targets and following through to contract sign-up.

Aldridge - Walsall

Customer interaction, negotiation, time management and organisational skills.Telephone negotiation skills to deal with customer enquiries and to resolve customer issues.Providing quotes for part exchanges and new cars, including explaining finance options to customers with FSA accreditation.Assisting Management with acquisition of stock.Management duties taken on in the absence of any of the Management team, namely the day to day running of the business.

Tamworth Staffordshire

Ability to build rapport with customers and qualify their requirements. Resilience and Commitment to hitting targets Team player Strong negotiation skills Ability to consolidate the sale and walk the customer through every stage of the deal Effective time management, planning and organising your own daily selling activity, such as telephoning sales prospects (previous/existing customers or general enquiries) to secure new business A good head for figures and understanding of personal finance issues Strong customer service skills Good eye for detail with a talent for arranging visual displays within the showroom environment to appeal to prospective buyers Comfortable communicating to a diverse customer base

Tamworth Staffordshire

Locating and ordering vehicles·Vehicle invoicing·Maintaining full and accurate stock records·Ensuring all documentation relating to vehicle delivery is completed accurately and on time·Providing management information·Liaising with suppliers regarding stock and related financial matters.First class organisation skills and consistent attention to detail. Sound communication skills combined with the ability to work effectively as part of a busy Sales team.Maintaing the customer database and involved with all marketing activities,

Prince2 Practitioner, Project Management, Pass

Nvq Level 2, Computer Applications; Level 2 Vocational Qualification

Education record

Prince2, Project Management