Tony Watson Email & Phone Number

Lexington, Ky, Us

Project: Business To Business Integrator (B2B)- Collaborated in an Agile team to refactor B2B code, enhancing system efficiency and functionality- Wrote, tested, and maintained Spring Boot MVC components- Actively participated in Agile ceremonies, including: Stand Up, Refinement, and Retros- Refactored B2Bi code to simplify operation of controllers and servicesProject: Automated Testing- Developed automated testing for the B2Bi project to enhance system reliability and performance- Collaborated with product owners to define test scope and ensure comprehensive coverage- Expanded test automation framework by developing additional functionality as required by project- Conducted regular test execution, analyzed results, and worked proactively to resolve identified issues

Lexington, Kentucky, United States

- Coached, educated, and trained new and veteran insurance agents to ensure each individual and the team as a whole was successful- Led team of seven insurance agents to reach and exceed strict quality goals for error-free quotes, routinely surpassing office-wide quality targets by 15% or more - Facilitated resolution of escalated customer service issues- Earned promotion to Quality and Service Manager by adhering to quality standards, coaching new agents, and showing great attention to detail

Lexington, Kentucky, United States

- Customized insurance packages to meet customers’ needs and budgets- Coached new agents in sales techniques and customer relations- Utilized Salesforce to track sales and client retention

Lexington, Ky

- Managed team of 8-10 photographers to meet sales goals in a fast-paced setting- Trained new associates in sales techniques and photography- Ranked consistently among the top salespeople in the tri-state region

Education record

The Web Developer Bootcamp is a 3-month, full-time training program for aspiring web developers. The curriculum was designed.

Bachelor Of Arts (B.A.), English; Minor In Journalism