Travis Torres Email & Phone Number

• Ensure quality control of intermediate or final product deliverables meet company’s standards.• Identify, thoroughly record, and properly communicate to the development team bugs, defects, and issues associated withproduct releases resolving 100+ bugs prior to product launches.• Test and evaluate multiple Android and iOS model and OS version of mobile device variants.• Perform regression testing when bugs are resolved.• Contribute to the development and validation of detailed, comprehensive, and well-structured test plans and cases.• Work closely with teammates to strengthen existing test plans.

Baltimore, Maryland Area

Building and maintaining long-term trusting relationships with retail store associates, retail management, and client management.Routinely training and ensuring understanding of retail sales associates on product, brand awareness, and brand image.Increasing client’s sales and brand awareness by conducting effective training sessions and customer engagement promotions.Used creativity for marketing and sales that was then used for the rest of the United States sales team for the client.

Baltimore, Maryland Area

Manage store merchandise Provide customer service and resolve guest concerns Adapt to work in other areas of the store as needed

Baltimore, Maryland Area

HP Program ASRAssist and educate customers on purchasing HP products Organize product displays, host computer and printing events Train store sales associates on HP products Deliver product demonstration, merchandising, and advertising