Tushar Soni Email & Phone Number

Jaipur, Rajasthan, India

- Develop and implement AI-driven features like Einstein Case Classification, Email/Work Summaries, Social Media Posts Summaries, Einstein Service/Email Replies, Social Media Replies for clients like Tata Croma and IndiGo Airlines.- Utilize Flows and Prompt Builder to deliver custom AI solutions, enhancing customer service automation.- Built a custom solution to collect agent feedback on AI features, driving improvements in AI-driven workflows.- Collaborate with cross-functional teams to design and deliver Salesforce functionalities.

Jaipur, Rajasthan, India

- Spearheaded Salesforce projects for Bajaj Finserv, focusing on Commercial Vehicle Loan, New Tractor Finance, and New Car Finance products.- Designed and launched customized Salesforce solutions using LWC, Async Apex, and integrations.- Integrated Salesforce with external systems for data synchronization and process automation.- Worked closely with stakeholders to identify and implement enhancements for sales process efficiency.- Collaborated with cross-functional teams to gather requirements, design solutions, and implement Salesforce functionalities.- Configured and customized Salesforce objects, fields, workflows, and validation rules to optimize sales processes.- Maintained up-to-date knowledge of Salesforce best practices and emerging trends to drive continuous improvement in the project.

Jaipur, Rajasthan, India

- Provided development support across multiple accounts using Apex, Asynchronous Apex, Flows, Sales Cloud, Community Cloud, and LWC.- Integrated Salesforce with Azure Active Directory SSO and HubSpot for seamless record synchronization.- Developed expertise in external callouts and Salesforce integrations.

Jaipur, Rajasthan, India

- Trained over 50 candidates as a Salesforce trainer.

Jaipur, Rajasthan, India

- Developed and configured Salesforce solutions, focusing on data modeling, security, and process automation.- Managed deployments using Change Sets and ANT- Led a team of 4 developers, overseeing project acquisition, invoicing, and freelance domain bidding.