Tyrone Smith Email & Phone Number

Myrtle Beach, South Carolina, United States

Myrtle Beach, South Carolina Area

 Directed and managed the housekeeping operations of a multi-property ranging in size from 1 bedroom units to 4 bedroom deluxe units. Ensure seamless efforts among housekeeping, commercial laundry, engineering, front desk and reservations teams to achieve quality guest experiences, along with courteously responding to all requests, complaints, and / or accidents.  Managed all aspects of Front Desk team; recruiting, interviewing, hiring, training/coaching,  Responsible for employee training along with maintaining set standards. Successfully monitor all VIPs, special guests, and requests to ensure guest satisfaction. Ensure seamless efforts to maximize revenue and achieve quality guest experiences, along with courteously responding to all requests, complaints, and / or accidents.  Drive business growth by recruiting, training, managing, and mentoring top-performing room’s division team members, including developing employee morale, conducting informational weekly meetings, and completing performance reviews. Review daily occupancy rates, analyze rate variance, observe daily house count, and monitor oversold dates, along with monitoring expenses; preparing budgets, reports, and forecasts; and ensuring SOPs compliance. Services to manage the client/owner relationship along with billing and home owner statements and ensuring all units are kept in exceptional condition. Marketing Overseeing all day to day operations of the company

Conway, Sc

 Marketing For the property, Renting Apartments, Plan schedule, and coordinate maintenance. Collect monthly rental fees.  Provides leadership & management to all on-site personnel  Maintains harmonious relationships with peers and all other departments within the company. Maintains relationships with suppliers, vendors, and others serving the Company or the property. Manages on-site renters, employees and contractors. Assures adherence to specifications (contractual; operations). Conducts formal site inspections of building interior and exterior. Ensures observance of safety regulations. Implements marketing plan. Periodically reviews rental applications and lease forms & processes for accuracy and compliance with established policies and procedures. Oversees rent collection in accordance with policies and procedures established. Approves and monitors rental rate recommendations for new leases and renewals based on current market information. Monitors & reviews reports in revenue management software and makes appropriate adjustments to achieve optimum results and set future goals. Reviews and helps develop annual property management plan and operating budget. Reviews all monthly financial reports. Approves payments (payroll, invoices).