Vanessa Grace Email & Phone Number

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

"Empowering every person and organisation on the planet to achieve more".Generated $18M fiscal revenue across Surface & Cloud SolutionsCommunicated and executed on Business Strategy & PrioritiesPlanned and managed sales cyclesCollaborated with cross-functional stakeholdersManaged through significant business changePerformance Data Analysis and created monthly/quarterly business reportingAdvocated for Localisation of prioritiesNurtured a culture that prioritises Diversity & Inclusivity

Sydney, New South Wales, Australia

• Achieved 19% YoY growth in challenging market• Managed & provided feedback for Website Optimisation• Launched SMB Online Resource site• Analysed Website Reporting- site traffic/ buy intent/ conversion• Implemented our Humanising Retail Business Program• Planned & executed in-person events for Business big beats• Executed SMB Marketing Campaigns• Delivered Stakeholder Rhythm of Business Updates

Sydney, Australia

• Manage Sydney flagship store• Travel inter-state for Management meetings and training• Extensive knowledge of company history and product lines• Turned around store in decline • Manage Profit and Loss proactively• Input into Merchandise planning, manage store inventory including large deliveries and quarterly stock-takes• Recruit team-members• Induction and ongoing training for all staff• Conduct appraisals and reviews for all team members• Performance management• Analysis of store performance and strategic planning• Awareness of, and assisting with online store

Sydney, Australia

• Manage top performing Westfield Sydney location• Analysis of Profit and Loss statements and strategic planning• Manage and service an exclusive VIP customer base• Recruit team-members• Induction training for all new staff• Team member performance management

Melbourne, Australia

• Manage up to 9 stores • Travel inter-state for store openings and ongoing Management support• Recruit team-members• Induction training for all new staff• Plan and facilitate training evenings for 15-20 people• Mentor Store Managers• Conduct appraisals and reviews for all team members• Performance management• Analysis of store performance and strategic planning• Oversee Online sales fulfillment

Melbourne Central

• Detailed sales analysis and subsequent action planning• Interviewing, recruitment and induction of all new employees• Daily coaching and support of all employees to achieve individual targets• Increased annual turnover by approximately 55% within two years• Store ranked in top two performing stores worldwide, regularly hitting number one above Soho, New York• Grow a loyal VIP base• Inspire a dedicated work place