Michael Williams Email & Phone Number

Rogers, Ar, Us

United States

• Developed and executed comprehensive strategies aligned with global objectives tailored to the unique challenges of store operations and markets.• Implemented operational frameworks, automation, and optimization strategies to drive continuous improvement and operational excellence.• Led cross functional collaboration and coordination enabling product development with internal and external technical partners. Optimized system efficiency and overall performance that delivered $10M in hardware/software cost savings.

United States

• Developed demand forecast for the Southeast region of stores and clubs which accounted for $50B annual sales.• Brand ambassador with accountability for the customer and financial performance of 7 facilities that support 350 retail stores and 30 clubs core supply chain. Work in partnership with regional Supply Chain Leaders to provide solutions that maximize service level performance in transportation, inventory flow, and distribution center functions.• Partnered with external customers to develop and deploy an innovative product flow platform to optimize delivery routes resulting in $10M transportation savings over a 3-year span.

United States

• Responsible for 50 salaried and 1k hourly associates supporting 130 locations (small and large formats) across 3 states with annual sales exceeding $10 billion.• Developed and implemented risk mitigation strategies and controls to protect against equipment breakdown, quality control, and safety related incidents.• Consolidated operational plans for support functions, producing a 7% reduction in wages and 4% reduction in operation spending.

Delivered key metrics of $2.6B category portfolio while improving customer service, store service, global sourcing, and supplier relations. Responsible for key metrics, including top and bottom-line sales, penny profit, margin, and market share. Led multiple pricing initiatives and assortment strategies in multiple markets, which improved sales and profit 9% YOY. Managed promotional strategy and store relations that resulted in incremental sales of $250k per week which led to being awarded Merchandise Excellence Award.

Influenced organizational change through statistical findings and action plan recommendations to senior leadership regarding identified customers and category markets that resulted in 7% inventory reduction. Leveraged internal and external resources to develop actionable work processes targeted at improving or eliminating customer base reliability issues for horticulture business. Created new processes and procedures with analytical approaches that strengthened communication gaps between suppliers, merchants, and store operations