Wing Lam Tse Email & Phone Number

Toronto, Ontario, Canada

Toronto, Ontario, Canada

• Apply customer-centric design methodologies and frameworks to prototype, develop, and validate product designs with the customers.
• Create design artifacts, such as user journey maps (B2B & B2C), user flows, to support customer implementations.
• Conduct secondary and primary research, such as competitor analysis, user survey& interview, useability test, A/B testing, as well as marketing research.
• Working in a highly iterative and collaborative way. Working with a variety of technical and business teams to discover and design elegant solutions.
• Provide design helps on different teams' projects, which are included solutions, products, pre-sales, and customer success.

Toronto, Canada Area

• Teaching Assistant- Institute of Communication, Culture, Information and TechnologyCCT319 (Economics and the Digital Firm)Jan 2020 – Jun 2020
• Managing the course’s gradebook and monitoring students’ attendance.
• Assisting and providing supports to the professor to ensure the course was running smoothly.MGD426 (Enterprise Risk Management)Sep 2018 – Jun 2020
• Grading students' papers based on marking rubrics.
• Listening to the presentations and offering constructive feedback based on student presentation skills.CCT261 (Information Architecture and Usability)Sep 2018 – Dec 2018
• Tutored 120 students in the 2nd-year course. Held 4 tutorial classes per week with the Professor, and delivered 2 full tutorial sessions to teach students the techniques of using various software like the Balsamiq and.

Toronto

• Provide a wide array of photographic services, such as special events and portraiture
• Adjust, modify, and rework photos using digital manipulation applications
• Respectful of and communicative with models
• Pay attention to detail and ensure punctuality

Mississauga

• Main responsibility is to unite club’s members to advocate for animal welfare through public education and engagement
• Help organize fundraising
• Supervise and monitor executive members duties
• Manage and motivate over 80 members
• Coordinating upcoming ‘Strut-4-Paws’ walkathon for October 2017

Mississauga

• Teaching Assistant-Joint program with Sheridan CollegeCCT391 (Intro to Program) Sep 2017 – Dec 2017
• Familiars with coding languages and web design skills
• Critiqued and provided feedback on student’s assignments
• Supported students with concerns of course materialsPhotography Assistant Sep 2016 – June 2017
• Attended in-class critiques as a student commentator
• Participated in faculty demonstrations of basic photography techniques and processes

Toronto, Canada Area

• Worked as a Pre-Event Volunteer before the event day
• Honed skills of paying attention to detail, managing an event, and carrying out instructions
• Worked with event operations team to set up Mudderella Village and course

Master Of Information, Information Technology, 3.88

Activities and Societies: Master of Information Student Council

Hba, Digital Enterprise Management

Activities and Societies: PetsInDanger(2017-2018), UT&FUN (Chinese community-2016-2017)

Joint Program With University Of Toronto