Justin Jacobsen Email & Phone Number

Served as JAMF MDM engineer responsible for >200 devices under management for a remote workforce. Advanced bash scripting knowledge for automation and API data pulls.Wrote a scripts to automate settings changes on Macs (e.g. iCloud, system settings, etc.) to ensure CIS compliance. Leveraged JAMF to deploy scripts, monitor devices, ensure policy.

Omaha, Nebraska, United States

Omaha, NE

Responsible for providing second/third level technical support on various aspects of end user systems support, including PC/Mac Hardware and Software Support, Mobile Devices Support, and Video Conferencing Support.Responsible for request fulfillment for and coordination with the Executive Leadership Team.Lead Site Support efforts for projects or internal.

Support Onbase and FileBound document management solution programs for 50 healthcare clients. Administered 15 Microsoft Server 2012 environments. Used Microsoft SQL to pull data for reports and analytics. Managed SQL Server to make sure information was accurate by updating tables and data fields to integrate with healthcare partners. Provide custom.

Greater Omaha Area

Create Active Directory user accounts, manage security policies, setup network shares, provide email support, phone extensions, and token activation. Administer Citrix servers using XenApp and Desktop Director for virtual environments across 12 campaigns, multiple server environments, and hundreds of virtual images. Monitored networks (Wireshark.

Greater Omaha Area

Installed/troubleshot/maintained low voltage systems (security monitor/access, Ethernet networks, fiber optic). Managed engagements. Trained personnel on proper procedures and adhered to OSHA safety policy. Led key projects (Google Data Center, Offutt AFB, Bob Kerrey Pedestrian Bridge).

Greater Omaha Area

Developed independent business supporting/servicing clients to include systems consulting, computer systems builds and repairs, installations, and hardware repair (PC, phone, tablet).

Greater Omaha Area

* Implementations (Wi-Fi networks, Bluetooth, cellular data amplifiers, etc.) for Henry Doorly Zoo, 1st National Bank Tower, Northrop Grumman. Held Security Clearance during key engagements.* Trained sales team and field service operators. Interacted with customers to define requirements and schedule service and installations.