Ola Bak Email & Phone Number

Rotterdam, South Holland, Netherlands

Product People is the premier destination for Product Management services in Europe. Our in-house staff helps you cover parental leaves, discover/deliver great products, and accelerate transformation by acting as bar-raising pacesetters. We empower our Product community of 50,000 members to share knowledge generously whilst managing the unglamorous hands-on work of a Product/Program Manager or Product Ops, on an interim/fractional basis (3+ months). We onboard fast, align teams, and deliver outcomes.

Rotterdam, South Holland, Netherlands

Switzerland

• Supported the alignment on a unified long-term product vision and mission by preparing workshops for the sessions with the leadership, fostering collaboration and setting the foundation for a product-led transformation.• Introduced tools and frameworks to enhance product discovery and delivery practices, enabling teams to adopt continuous discovery habits, improve workflows, and focus on impactful prioritization and capacity planning.• Helped establish a goal-setting framework by preparing workshop materials to guide leadership and teams in aligning objectives with measurable outcomes, creating a more strategic focus.• Contributed to clarifying organizational structure and product roles, providing recommendations that enhanced accountability, reduced overlapping responsibilities, and streamlined decision-making across teams.

• Led the team of 8 engineers responsible for delivering a backend service for booking listings on the White Label platform, ensuring premium intermediary products were accurately applied to listings, resulting in improved listing views and click-through rates.• Directed and aligned the QA testing process across 4 different teams to maintain high-quality service delivery by ensuring optimal listing prioritization and correct front-end booking displays on Search Pages.• Gathered and documented requirements to build reporting capabilities for a flagship visibility product, addressing gaps in product performance reporting to prevent customer churn and enhance client satisfaction.

Berlin, Germany

• Led the business logics harmonization initiative for 12+ features on 5 platforms across 3 countries with a projected revenue increase of 10% across all Aviv brands by 2025 by harmonizing the product suite to be built on White-Label, leading to increased operational efficiency, reduced technical debt, and accelerated time-to-market.• Effectively managed dependencies and facilitated collaboration between 16+ cross-functional teams, ensuring alignment and transparency throughout the White Label Program.• Led the discovery for a new Flagship Commercial Product with the aim of enhancing agent visibility and upselling opportunities, supported by a comprehensive business case and competitive benchmarking.

• Supported the transition of Awin’s payment model from post-payments to pre-payments, with the goal of reducing the click-to-coin time and enabling faster payouts to Publishers.• Supported the integration of a third-party payment provider into existing systems, ensuring a scalable, automated, and transparent payment solution.• Supported the migration of users to a new platform post-M&A, ensuring a seamless transition while maintaining operational integrity and customer satisfaction.• Collaborated with cross-functional teams (i.e. Finance, Credit Control, Accounts Receivable, Tracking, CRM) to design and implement self-service payment functionalities, giving advertisers full control over their payment settings.

Berlin, Germany

• Led the discovery and integration of a translation tool, and coordinated with third-party providers to enhance cross-departmental efficiency, reducing handling times and FTE requirements, resulting in saving hundreds of thousands of euros annually.• Conducted user research, identifying critical translation needs and gathering essential requirements to inform the selection of technology solutions.• Developed a detailed business case for potential cost savings, effectively demonstrating the financial benefits and scalability of implementing translation tools.• Evaluated and selected 3rd party translation tool providers, consolidating findings into strategic recommendations that aligned with organizational goals and stakeholder expectations.

England, United Kingdom

• Led the strategic planning & development efforts for two pediatric healthcare apps aimed at reducing patient anxiety and providing robust support to families throughout their clinical trial journey,• Collaborated with experts in engineering, psychology, and regulatory compliance to craft user-centric digital solutions that adhere to regulations while enhancing patient engagement and improving the clinical trial experience,• Led the User Acceptance Testing phase and coordinated with cross-functional teams to prioritize bug fixes, ensuring a seamless user experience within the app,• Partnered with various cross-functional teams including design, content, engineering, and customer success to plan the launch of the app on both the App Store and Google Play Store,• Initiated the creation and implementation of Key Performance Indicators (KPIs) for the initiatives to enable data-driven decision-making and performance monitoring, fostering continuous improvement and goal alignment within the team.

Amsterdam, North Holland, Netherlands

• Led the project management efforts of the Go-To-Market stream for an industry-wide blockchain asset management platform, ensuring successful product launch and market adoption.• Collaborated with cross-functional teams to define the roadmap, deliverables, and milestones providing a clear direction and timeline for the deployment of the blockchain product.

Amsterdam, North Holland, Netherlands

Created compelling business proposals, contributing to successful client acquisitions and business growth.

I was responsible for developing visual identities for brands through the iterative Design Thinking process of empathizing, exploring, defining, designing, and testing. ​I also worked on the web & app design from the perspective of developing key visuals, gathering requirements, creating design systems, creating wireframes & high-fidelity mockups, as well as prototyping.

Wroclaw, Poland

My main responsibilities included copywriting, as well as creating content for social media channels and websites for various clients. During my job I was also conducting meetings with the clients, moderating brands' social media channels and coordinating all the marketing-related activities.

Wroclaw, Poland

During my internship I had multiple responsibilities across various agency departments. I was responsible, among other things, for copywriting (for websites, social media, print materials, presentations), idea generation, content creation, naming, and research.

Master'S Degree, Media & Business

Highlighted projects: - Hey Siri, who are you? Evaluation of Siri's Underlying Algorithms - Image Recognition Challenge: Training.

International Exchange, Communication And Media Studies, A

Activities and Societies: Global Ambassadors Program Member- Innovation & Design Thinking - 4D Art (Animation & Video Editing) - Photography

Bachelor'S Degree, Visual Communications Management, Spec. Branding

- Project Management - Design Thinking - Branding - Responsive Web Design - Brand Management - Media Planning - Brand Strategy.