David Cole Email & Phone Number

Lead a team of network automation engineers to deliver automated solutions for strategic customers. Responsibilities include:- Conducting process discovery- Designing automated processes to address customer needs- Managing the project as a product owner using Agile methodologies to ensure swift delivery- Direct the Open Source Review Board which determines what open source software projects NTC will deploy for our community and ensures a consistent, quality product.

Charlotte, North Carolina Area

Network Engineering Services - Network AutomationResponsible for leading a geographically diverse team of 8-14 skilled subject matter experts working closely with engineering groups, infrastructure architecture, product managers, network operations and vendors to:• Drive the development and execution for the enterprise network automation strategy & framework utilizing custom scripting and enterprise software solutions.• Identify operational efficiency opportunities for automation. Define and implement these solutions to establish process improvement and simplify the network environment. Key focus areas: - Automated network provisioning (Move, Add and Change activities) - Network visibility and analytics - Performance & Capacity Management - Risk and Compliance (Patching, Configuration management, Vulnerability remediation) - Process flow automation - Reporting• Own a custom application supporting network standards for hardware/software, standards documentation, and operational reports and metrics. Enhance with functionality providing value to network services org.• Oversee the application administration/support for a third party telecomm expense management platform

Charlotte, Nc

Production Management Technologies - Enablement & IntegrationProvided leadership for a 10-15 person geographically diverse application development team within Wells Fargo’s enterprise monitoring and event management organization. Application portfolio consisted of four unique solutions (3 Microsoft Stack, 1 LAMP) - Enterprise Batch Monitoring system tracking key batch job run results - Enterprise Availability and Communications system used to track and communicate application and infrastructure impacts to impacted parties. - Enterprise monitoring portal used to provide self service capabilities for notification or suppression of infrastructure and application system events, network capacity management tracking/reporting, managing basic monitoring policies for all applications and infrastructure, and feature to communicate updates/ outages for all monitoring systems in portfolio.-

Charlotte, Nc

Production Management Technologies - Solutions DevelopmentLead - Automation & Web EnablementProvide day-to-day leadership and operational support for mid-size .Net/Perl development / automation team supporting an enterprise infrastructure monitoring organization. Responsibilities include: requirements gathering, design, data analysis, testing / documentation, meeting facilitation, workflow management, and onboarding team resources. Develop custom reporting and process automation scripts utilizing Perl / SQL. Manage key projects covering sizing estimates, project plan development, resource oversight, and documentation. Represent team in business partner, leadership, vendor and production support meetings.

Charlotte, Nc

Network Performance Engineering – Team Lead - Automation & Metrics (Jan 2009 - Jan 2011)• Facilitate and address automation requirements to improve metric accuracy and team productivity• Create network reporting dashboards to simplify network metrics for internal customers • Provide various levels of scripting to automate manual processes using Perl and Excel VBA• Automate data extraction from NetScout, InfoVista, and NetQoS• Provide guidance and issue resolution for four member team• Utilize knowledge of network monitoring tools and scripting to provide custom reports for engineering, architecture, and senior management.Network Performance Engineering – Team Lead - International(May 2007 - Jan 2009)• Lead performance engineer supporting over 60 international locations and 5 lines of business• Architect NetScout monitoring solutions for international network regions• Administer international NetScout Performance Manager environment• Diagnose application / network issues using various tools (ie: NetScout (PM and Analytics), OpNet, InfoVista, Wireshark, Distributed Sniffer Pro)• Profile applications in pre-deployment lab and post-deployment production environments using OpNet ACE• Provide formal application profile/analysis reports to internal customers containing pertinent technical information, testing methods and procedures, and deployment recommendations• Assist with network and application production issues, and root cause analysis• Compile and present circuit capacity utilization and network growth forecast reports• Configure, validate and maintain network monitoring and alarming utilizing NetScout and InfoVista• Present network health and application analysis reports to IT management, senior management, and executives• Complete phone screens and formal interviews for open positions• Maintained Performance Engineering SharePoint website

West Chester, Pa

Primary focus was to redesign core Data Center connectivity by utilizing self supply (Comcast-owned transport). Review current routing protocols and define strategy to move to more robust solution.

West Chester, Pa

Lead engineer for large regional network (350+ locations, 700+ network devices, and 11,000 employees). Responsibilities included: network design, implementation and support for all regional LAN/WAN connectivity, project management, topology and asset documentation, off-hours support, meeting facilitation, team/ops support/co-op mentoring, and vendor management.Key Accomplishments: • Redesigned regional network resulting in decrease annual costs, increase availability and performance, and implement best practices• Designed and implemented all network-related aspects for regional Avaya VOIP deployment• Migrated 150+ locations during AT&T Broadband, Time Warner / Adelphia, and SusCom acquisitions• Supported enterprise-wide Cisco content services deployment• Implemented CiscoWorks 2000Technical Experience:• Devices: Hubs, ATM switches (Xylan), Cisco 800 to 7200 series routers, Cisco 2900 to 6500 series switches, Cisco VPN concentrator, PIX firewall, Content Switches and Engines• Protocols: TCP/IP, OSPF, BGP, RIP• Technologies: Frame Relay, MPLS, ATM, VoIP, QoS, VPN, Wireless, Fiber• Tools/Software: NetScout, NetHealth, Spectrum, Cricket, Distributed Sniffer, Ethereal / WireShark, CiscoWorks, Vital QIP, Remedy, MS Office/Visio/Project

West Chester, Pa