Hailee W. Email & Phone Number

Houston, Texas Area

The Woodlands, Tx

Document control and retention for all listings and transactions. Manage, update, and maintain listing database. Coordinating with title companies, agents, surveyors and engineers to ensure proper documentation and procedures are followed, and dealines are met. Calculation and invoicing for commission payments. Generation of all marketing materials, signage, and additional documents as needed. Communicating with tenants regarding payments, insurance, maintenance, repairs, and permits. Coordinating vendors and negotiating pricing for maintenance, repairs, tenant improvements, and capital improvement projects. Communicating with landlords regarding status of projects, payments, expenses, tenants, and property details. Works closely with vendors to protest property taxes. Receives and enters rental payments, security deposits, new lease and tenant information. Manages all property and tenant records and inspections. Generates quarterly reports, year end reports, CAM reconciliations, and dispenses payments to landlords upon request. Conducts property site visits and inspections. Collaborates with Asset Managers and Leasing Agents to improve tenant retention, and increase occupancy. Account administration and in house IT, implementation of new systems, new hire onboarding, maintenance and troubleshooting of devices, programs, and website management. Manages SEO and PPC marketing in coordination with a third party to ensure optimal results and lead generation. Reports directly to company founders and assists with special projects as needed.

The Woodlands, Tx

Coordinate with insurance companies to complete the verification of patient eligibility and benefits. Determine if prior authorization was required for any services, and submit the needed documentation to obtain approval. Communicate with patients to properly explain their benefits, schedule appointments, explain processes and procedures, discuss patient needs, determine the proper supplies, and coordinate deliveries and shipments. Managed multiple DME technicians to ensure proper coverage for appointments, and communication with patients. Trained new technicians on proper language and procedures. Established new policies and procedures to ensure efficiency, accuracy, and consistency. Worked directly with vendors, and upper management to ensure appropriate pricing and supplies were provided. Monitored patient compliance to make sure they were meeting insurance guidelines. Communicated with patients and physicians to determine the best course of action for patients that were struggling with their therapy. Weekly and monthly reporting for all activity within the department. Generated and maintained spreadsheets for all company departments to show referral sources and types, insurance providers, and profit and loss based on entered data. Controlled inventory for multiple locations (DME providers, sleep labs, and EEG materials). All in house IT work, including taking the company paperless, designated administrator for all cloud accounts, setup and removal of employee emails, setup of new systems, new hire computer and phone setups, day to day maintenance and troubleshooting of devices and programs as needed.

Ordering and maintaining samples, catalogs, sell sheets, and addendums used by the sales team. Setup and maintenance of iPads, laptops, printers, wireless adapters, and other technology used by sales reps. Managing company pricing applications, allowing and removing access as needed. Implementing and training sales associates on new programs, policies, and procedures. Planning and managing company events for the sales team (biweekly meetings, team building exercises, bonus activities, and special events). Creating, updating, and distributing training documents, sales presentations (PowerPoint and Keynote), and contract forms. Receiving, uploading and documenting contracts and supporting paperwork, ensuring accuracy and compliance. Creating and maintaining spreadsheets for reporting net sales. Point of contact for all sales associates. Office duties include but are not limited to, answering phones, managing the onsite showroom, assisting walk-ins, accepting and receiving supply shipments, maintaining and distributing contact lists. Establishing and maintaining companywide accounts and cloud documents. Troubleshooting and resolving IT issues, working directly with a third party IT company to resolve complex problems. Maintain monthly and year to date reports for performance reviews. Ordering the custom manufactured windows and doors, receiving a weekly shipment from corporate offices, resolving customer complaints, and responding to homeowner reviews. Generating various office reports to assist in tracking progress in multiple departments. Entering invoices and new projects into QuickBooks, processing credit card transactions, maintaining the receivables spreadsheet, calculating commissions and bonuses. Reviewing and proessing expense reports. Entering new hire employees into ADP and creating and updating documents for HR. Working directly with corporate on special projects.

Train, develop, and hire new employees. Scheduling staff and controlling payroll expenses while maintaining appropriate store coverage. Planning and execution of special events. Inventory control through weekly and daily counts, ensuring accurate transactions and handling of merchandise. Maintaining store appearance and organization. Driving the company business model through their Buy, Sell, Trade initiative to meet and exceed sales goals. Contribute to the team success through district meetings, and implementation of policies and procedures. Attend weekly inventories at various locations, yearly managers conferences, and frequent district meetings. Manage and track daily operations, key metrics, profit and loss, and individual employee performance. Develop and maintain a team environment, leading by example, and taking responsibility for all aspects of the business.