Heather Frey Email & Phone Number

Alpharetta, Georgia, United States

Alpharetta, Georgia, United States

Supporting teams in the adoption of Agile values, principles and best practices to the level of desired maturity as guided by the Agle Transformation leadership. Working across multiple teams to ensure consistency of approaches while encouraging teams to optimize and continually improve through the use of retrospectives.Contributes to maturing the Agile culture and process to best serve the current multi-office, multi-time zone, multi-cultural operations.Contributes to continual analysis and planning to ensure the Agile practices are world-class and are always aligned with the operating reality and long-term strategic vision.Works with Scrum Masts, Product Owners, Development leads and QA leads in Scrum and other Agile methodologies such as Kanban.Provides ongoing Agile training and mentoring on organizational best practices.Responsible for defining, documenting and providing hands-on training for all critical Agile roles.Provides input for which toolset(s) to best support operating needs.Spearheads the Agile Community of Practice and the Agile Chapter for continuous improvement efforts and standardization that drive greater success outcomes - i.e. mission, manage chapter backlog, align to company led Guild.

Alpharetta, Ga

Working as a change agent driving software development agile teams to deliver business value and welcomes challenges in making process improvement. Leading the team(s) over managing the tasks, and adapting to change over conforming to plan. Manages competing demands with professionalism.As a Scrum Master, leads key initiatives to deliver project objectives for various agile projects. Facilitates sprint planning, daily stand-ups, Sprint reviews, retrospectives and demos with team and Product Owner/stakeholders.Assists key business users (product owners) with backlog creation, grooming and prioritization.Identifies and removes impediments to prevent distractions.Maintains and publishes agile metrics within Jira Dashboards as well as Confluence.Collaborates closely with the Product Owner and Stakeholders to facilitate release management across teams to coordinate release scheduling.Maintains software release schedules and acts as a liaison between teams to ensure proper communication.Serves as a coach while empowering team self-organization and self-management. Cultivates robust and sustainable working relationships between business and technology teams to foster a cross-functional team environment. Promotes and evangelizes Agile across the organization.Makes and requests recommendations for continuous improvement to enhance effectiveness. Works as a servant leader with the ability to lead and work with diverse roles and personalities. Self-motivated, able to make progress despite obstacles and solves problems.Strong time management skills and sense of timeliness in meeting commitments.Excellent ability to understand technical issues at a high level.Demonstrates aptitude for acquiring knowledge and skills. Ability to understand the key metrics to measure, observe and optimize for. Exceptional facilitative skills, able to lead and demonstrate value add principles with transparency.Excellent presentation and communication skills, both oral and written.

Roswell, Ga

Performed technical lead duties including training team on technology and processes. Pursued opportunities for personal growth and development through GM offered training classes.• Served as Scrum Master to a team of 6+ while performing managerial and developer duties.o Conducted Sprint Grooming & Planning sessions (2 week sprints), daily stand-ups, sprint demos/retrospectives and collaboration sessions with dev team, QA, and business partners.o Organized pre-sprint demos with dev team and QA.o Aided team in identify blockers and helped in removing them.o Took on Stories and Defect for both UI (Angular 1.x) and Java.o Conducted code (UI and Java) reviews with scrum team.• As dev manager and scrum master, delivered several feature enhancements to the Owner Center website on time and with limited deployment issues.• As dev manager and scrum master, acted as the point of contact from other teams internal and external to GM.o Triaged defects to identify severity.o Communicated with internal teams and dev-ops to have the correct Pre Prod contained the correct code base for testing.• Attended monthly meetings with Owner Center Product Owner, PM, SMs and RAs to refine and prioritize Enhancement stories.• Organized team building activities.• Provided training opportunities for team members.• Led team to complete features on-time in collaboration with other teams; internal and external to GM.

Sr. Systems ArchitectAided in design and development of lead management system.• Developed an internal data feed system utilizing Java and SQL for processing external files from 3rd party for storage and data management.• Integrated with external client systems utilizing REST and SOAP services.• Managed a 3rd party list management system that increased company revenue by 22%.

Integrated with external client systems utilizing REST and SOAP services. Maintained existing framework.• Created custom modules to translate data into Velocity templates for data transmission.• Designed, developed and administered company portal using Joomla to facilitate better communication.• Automated form submission process utilizing JSP, Struts, and Hibernate.

ConsultantFunctioned as the lead developer and project manager for various web based reporting and request systems.• Served as the lead developer of a web-based reporting flagship demo system as well as middle-tier architecture, integrating SAS APIs.• Worked with a variety of technologies, such as Struts, J2EE, Java, Prism, and SAS.• Offered an innovative solution to a client’s online system, reengineering their technology from Prism to Java based utilizing free IDEs and open source framework solutions.

Master Of Science - Ms, Computerized Information Systems

Bachelor Of Science - Bs, Marketing

Activities and Societies: Women's Softball