Heather Frey

Heather Frey Email and Phone Number

Team Player | Agilist | People-Oriented | Scrum Master | People Leader @ Synchrony
stamford, connecticut, united states
Heather Frey's Location
Alpharetta, Georgia, United States, United States
About Heather Frey

Heather Frey is a Team Player | Agilist | People-Oriented | Scrum Master | People Leader at Synchrony. Colleagues describe her as "Having Heather as a colleague and then a manager was a great experience. Not only was she knowledgeable as a developer, but she was also very easy to work with. This is because there was always an open line of communication. In addition, she always made sure she was aware of what was needed and would step in if anyone had any blockers or questions related to the project or work environment. It was a real pleasure working with Heather and if the opportunity arises I would not hesitate to be on her team again." and "Heather is a great manager with superb leadership, strong technical background and effective communication skills. I had the privilege to work in her team for almost three years, during which multiple enterprise projects were delivered successfully under her guidance and supervision. I would love to work with Heather again in the future."

Heather Frey's Current Company Details
Synchrony

Synchrony

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Team Player | Agilist | People-Oriented | Scrum Master | People Leader
stamford, connecticut, united states
Employees:
9246
Heather Frey Work Experience Details
  • Synchrony
    Avp, Digital Scrum Master
    Synchrony Mar 2022 - Present
    Alpharetta, Georgia, United States
  • Equifax
    Agile Coach
    Equifax Dec 2020 - Aug 2021
    Alpharetta, Georgia, United States
    Supporting teams in the adoption of Agile values, principles and best practices to the level of desired maturity as guided by the Agle Transformation leadership. Working across multiple teams to ensure consistency of approaches while encouraging teams to optimize and continually improve through the use of retrospectives.Contributes to maturing the Agile culture and process to best serve the current multi-office, multi-time zone, multi-cultural operations.Contributes to continual analysis and planning to ensure the Agile practices are world-class and are always aligned with the operating reality and long-term strategic vision.Works with Scrum Masts, Product Owners, Development leads and QA leads in Scrum and other Agile methodologies such as Kanban.Provides ongoing Agile training and mentoring on organizational best practices.Responsible for defining, documenting and providing hands-on training for all critical Agile roles.Provides input for which toolset(s) to best support operating needs.Spearheads the Agile Community of Practice and the Agile Chapter for continuous improvement efforts and standardization that drive greater success outcomes - i.e. mission, manage chapter backlog, align to company led Guild.
  • Equifax
    Scrum Master
    Equifax Jun 2019 - Dec 2020
    Alpharetta, Ga
    Working as a change agent driving software development agile teams to deliver business value and welcomes challenges in making process improvement. Leading the team(s) over managing the tasks, and adapting to change over conforming to plan. Manages competing demands with professionalism.As a Scrum Master, leads key initiatives to deliver project objectives for various agile projects. Facilitates sprint planning, daily stand-ups, Sprint reviews, retrospectives and demos with team and Product Owner/stakeholders.Assists key business users (product owners) with backlog creation, grooming and prioritization.Identifies and removes impediments to prevent distractions.Maintains and publishes agile metrics within Jira Dashboards as well as Confluence.Collaborates closely with the Product Owner and Stakeholders to facilitate release management across teams to coordinate release scheduling.Maintains software release schedules and acts as a liaison between teams to ensure proper communication.Serves as a coach while empowering team self-organization and self-management. Cultivates robust and sustainable working relationships between business and technology teams to foster a cross-functional team environment. Promotes and evangelizes Agile across the organization.Makes and requests recommendations for continuous improvement to enhance effectiveness. Works as a servant leader with the ability to lead and work with diverse roles and personalities. Self-motivated, able to make progress despite obstacles and solves problems.Strong time management skills and sense of timeliness in meeting commitments.Excellent ability to understand technical issues at a high level.Demonstrates aptitude for acquiring knowledge and skills. Ability to understand the key metrics to measure, observe and optimize for. Exceptional facilitative skills, able to lead and demonstrate value add principles with transparency.Excellent presentation and communication skills, both oral and written.
  • General Motors
    Sr Java Developer/It Development Manager
    General Motors Sep 2013 - Feb 2019
    Roswell, Ga
    Performed technical lead duties including training team on technology and processes. Pursued opportunities for personal growth and development through GM offered training classes.• Served as Scrum Master to a team of 6+ while performing managerial and developer duties.o Conducted Sprint Grooming & Planning sessions (2 week sprints), daily stand-ups, sprint demos/retrospectives and collaboration sessions with dev team, QA, and business partners.o Organized pre-sprint demos with dev team and QA.o Aided team in identify blockers and helped in removing them.o Took on Stories and Defect for both UI (Angular 1.x) and Java.o Conducted code (UI and Java) reviews with scrum team.• As dev manager and scrum master, delivered several feature enhancements to the Owner Center website on time and with limited deployment issues.• As dev manager and scrum master, acted as the point of contact from other teams internal and external to GM.o Triaged defects to identify severity.o Communicated with internal teams and dev-ops to have the correct Pre Prod contained the correct code base for testing.• Attended monthly meetings with Owner Center Product Owner, PM, SMs and RAs to refine and prioritize Enhancement stories.• Organized team building activities.• Provided training opportunities for team members.• Led team to complete features on-time in collaboration with other teams; internal and external to GM.
  • Net1Promotions
    Sr. Systems Architect
    Net1Promotions Jun 2009 - Aug 2013
    Sr. Systems ArchitectAided in design and development of lead management system.• Developed an internal data feed system utilizing Java and SQL for processing external files from 3rd party for storage and data management.• Integrated with external client systems utilizing REST and SOAP services.• Managed a 3rd party list management system that increased company revenue by 22%.
  • Mediawhiz
    Sr Systems Architect
    Mediawhiz Dec 2005 - Jan 2009
    Integrated with external client systems utilizing REST and SOAP services. Maintained existing framework.• Created custom modules to translate data into Velocity templates for data transmission.• Designed, developed and administered company portal using Joomla to facilitate better communication.• Automated form submission process utilizing JSP, Struts, and Hibernate.
  • Ermas Consulting
    Consultant
    Ermas Consulting Feb 2004 - Sep 2005
    ConsultantFunctioned as the lead developer and project manager for various web based reporting and request systems.• Served as the lead developer of a web-based reporting flagship demo system as well as middle-tier architecture, integrating SAS APIs.• Worked with a variety of technologies, such as Struts, J2EE, Java, Prism, and SAS.• Offered an innovative solution to a client’s online system, reengineering their technology from Prism to Java based utilizing free IDEs and open source framework solutions.
  • Acs
    Systems Architect
    Acs Jan 2001 - Jan 2004
  • Ams
    Programmer/Analyst
    Ams Sep 1999 - Jan 2001
  • Wells Fargo
    Systems Engineer
    Wells Fargo May 1997 - Sep 1999
  • Yale University
    Sr Systems Consultant
    Yale University Jan 1997 - May 1997
  • Cmsi
    Sr Systems Consultant
    Cmsi Jan 1996 - Jan 1997
  • Ams
    Business/Techincal Anaylst
    Ams Jan 1995 - Jan 1996

Heather Frey Education Details

Frequently Asked Questions about Heather Frey

What company does Heather Frey work for?

Heather Frey works for Synchrony

What is Heather Frey's role at the current company?

Heather Frey's current role is Team Player | Agilist | People-Oriented | Scrum Master | People Leader.

What schools did Heather Frey attend?

Heather Frey attended Drexel University, Drexel University's Lebow College Of Business.

Who are Heather Frey's colleagues?

Heather Frey's colleagues are Raichel Charles, Marrka Hicks, Gowraiah Jagadish, Elizabeth Betsinger, Vincent Bond, Nicole Dunbar, Jessica Gross.

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