Jason Dunning Email & Phone Number

Pleasanton, California, United States

Pleasanton, California, United States

Pleasanton, Ca

- Leads a team of Associates in a growing HR Department, encouraging personal development, fostering team work, and maintaining morale. - Handles numerous HR duties for a growing body of Care Professionals, including workers compensation, payroll inquiries, benefits questions and performance management.- Established a single source of truth for HR Department operations in the form of a Training Manual, spanning 60 pages.- Identified pain points for HR Department operations and created workflows which reduced inefficiency and streamlined employee requests.

- Handled various HR concerns for employees, including resolving pay check discrepancies, injury prevention, and benefits coordination.- Monitored and assisted team with employee escalations involving HR matters.- Consistently identified areas of growth and attempted to collaborate with management on possible solutions.

- Answered inbound calls from care givers, resolving crises, answering questions, and encouraging communication- Regularly solved staffing conflicts by effectively communicating with internal team members and care givers- Escalated issues as needed to management and worked collaboratively to find the best solution- Oriented care givers on care plan for clients, facilitating rapport and ensuring solid understanding of client's needs- Effectively prioritized time-sensitive issues balancing escalations, staffing-emergencies, payroll questions, and general concerns.- Provided coaching to care givers to ensure positive growth of employee and customer satisfaction

Greater San Diego Area

- Administered neuropsychological testing among a range of geriatric participants including those with depression and anxiety- Trained new interns and volunteers on phone screening, data entry, and neuropsychological testing- Tracked data over months at a time, maintaining and updating reports on progress- Conducted phone screenings to assess potential participant's eligibility to assist in recruitment- Meticulously transcribed data through various operating systems and database software with accuracy and speed- Updated the Standard Operating Procedure for data entry- Effectively time-managed multiple projects with scattered deadlines

- Managed business flow by prioritizing and delegating tasks to baristas- Reviewed and communicated business reports to promote store goals- Ensured smooth transition for new employees by answering questions and guiding initiative- Maintained store cleanliness by routinely following store and personal hygiene standards- Received "Employee of the Quarter" award twice

Bachelor Of Science - Bs, Psychology

Associate Of Arts - Aa, Humanities/Humanistic Studies