Joshua Schaefer

Joshua Schaefer Email and Phone Number

SaaS Implementation Consultant | Professional Services Team at ServiceTrade @ ServiceTrade
Chapel Hill, NC, US
Joshua Schaefer's Location
Raleigh-Durham-Chapel Hill Area, United States, United States
Joshua Schaefer's Contact Details

Joshua Schaefer work email

Joshua Schaefer personal email

n/a
About Joshua Schaefer

Joshua Schaefer is a SaaS Implementation Consultant | Professional Services Team at ServiceTrade at ServiceTrade. He possess expertise in sales, account management, marketing, social media marketing, customer retention and 20 more skills.

Joshua Schaefer's Current Company Details
ServiceTrade

Servicetrade

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SaaS Implementation Consultant | Professional Services Team at ServiceTrade
Chapel Hill, NC, US
Website:
servicetrade.com
Employees:
221
Joshua Schaefer Work Experience Details
  • Servicetrade
    Servicetrade
    Chapel Hill, Nc, Us
    View
  • Servicetrade
    Implementation Consultant + Project Manager
    Servicetrade Jul 2022 - Present
    Durham, North Carolina, Us
    -Collaborate directly with customers throughout discovery, design, and training phases to successfully onboard customers-Conduct tailored product walk-through sessions and 1-on-1 consultative meetings, enhancing value and overall customer experience-Guide customers in use case testing to validate alignment with specific business needs-Create and manage the onboarding project plan, scope, cost, and schedule using PMO defined methodologies and processes
    View
  • Servicetrade
    Project Coordinator
    Servicetrade Jun 2021 - Jul 2022
    Durham, North Carolina, Us
    -Analyzed customer data for migration; helping prepare customers for a successful implementation
    View
  • Servicetrade
    Customer Success Specialist
    Servicetrade Mar 2021 - May 2021
    Durham, North Carolina, Us
    -Supported mobile and web-based field service management software designed to streamline operations and improve technician productivity for service contractors-Empowered customers by helping them leverage ServiceTrade to make their work more valuable to their customers and grow their business
    View
  • Career Break
    Layoff/Position Eliminated
    Career Break Sep 2020 - Feb 2021
    COVID-19 Layoff/position eliminated
  • Mood Media
    Customer Success Manager
    Mood Media May 2015 - Sep 2020
    Austin, Tx, Us
    -Project Manager for A/V installations-Facilitated solutions for client escalations and billing inquiries with fast response times; monitoring deadlines and KPIs for deliverables-Primary POC for clients and liaison for internal teams, driving client satisfaction through research, problem solving, resource collaboration and follow-up
    View
  • Mood Media
    Sales Support Coordinator - Team Lead
    Mood Media May 2013 - May 2015
    Austin, Tx, Us
    -Lead monthly team meetings-Audited ops processes to identify organizational inefficiencies & create new team SOPs-Launched department policy changes through one-on-one training-Engaged internal teams in effort to improve communication and efficiency
    View
  • Adego Marketing
    Account Manager & Digital Project Manager
    Adego Marketing Oct 2011 - Jan 2013
    -Promoted brand awareness through online content creation-Established effective partnerships using industry proven research-Lead application initiative through completion-Interviewed and hired programming and design team

Joshua Schaefer Skills

Sales Account Management Marketing Social Media Marketing Customer Retention Management B2b Direct Sales Marketing Strategy Team Leadership Digital Marketing Mobile Devices Online Advertising Service Delivery Product Delivery Order Fulfillment Service Level Management Content Management Operational Strategy Risk Management Reporting Metrics Customer Service Microsoft Office Leadership Customer Satisfaction

Joshua Schaefer Education Details

  • Western Carolina University
    Western Carolina University
    Emergency And Disaster Management
  • North Idaho College
    North Idaho College
    Associate Of Arts

Frequently Asked Questions about Joshua Schaefer

What company does Joshua Schaefer work for?

Joshua Schaefer works for Servicetrade

What is Joshua Schaefer's role at the current company?

Joshua Schaefer's current role is SaaS Implementation Consultant | Professional Services Team at ServiceTrade.

What is Joshua Schaefer's email address?

Joshua Schaefer's email address is jo****@****dia.com

What schools did Joshua Schaefer attend?

Joshua Schaefer attended Western Carolina University, North Idaho College.

What skills is Joshua Schaefer known for?

Joshua Schaefer has skills like Sales, Account Management, Marketing, Social Media Marketing, Customer Retention, Management, B2b, Direct Sales, Marketing Strategy, Team Leadership, Digital Marketing, Mobile Devices.

Who are Joshua Schaefer's colleagues?

Joshua Schaefer's colleagues are Brittany Ansell, Bryce Wilson, Adam Graetz, Zack Robertshaw, Derek Torres, Michael Thomas, Greg Dickson.

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