Kevin Johnson
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Kevin Johnson Email & Phone Number

Product Support Manager at Spok
Location: Dallas-Fort Worth Metroplex, United States, United States 7 work roles 2 schools
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Current company
Role
Product Support Manager
Location
Dallas-Fort Worth Metroplex, United States, United States
Company size

Who is Kevin Johnson? Overview

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Quick answer

Kevin Johnson is listed as Product Support Manager at Spok, a company with 458 employees, based in Dallas-Fort Worth Metroplex, United States, United States. AeroLeads shows a matched LinkedIn profile for Kevin Johnson.

Kevin Johnson previously worked as Product Support Supervisor at Spok and Team Lead, Product Support at Spok. Kevin Johnson holds Master Of Business Administration (Mba), Focus In Information Security from Keller Graduate School Of Management Of Devry University.

Company email context

Email format at Spok

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Spok

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Profile bio

About Kevin Johnson

Kevin Johnson is a Product Support Manager at Spok.

Current workplace

Kevin Johnson's current company

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Spok
Spok
Product Support Manager
Texas, United States
Website
Employees
458
AeroLeads page
7 roles

Kevin Johnson work experience

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Product Support Manager

Texas, United States

Product Support Supervisor

Current

Plano, Texas, United States

May 2023 - Present

Team Lead, Product Support

Eden Prairie, Minnesota, United States

Apr 2020 - Jun 2023

Sr Support Engineer

Eden Prairie, Minnesota

-Administration of Linux Servers - including Red Hat v4, v5 & v7. This includes scripting, patching, staging and other administrator tasks as needed. -Oracle Administration including queries, recovery, maintenance, and minor database troubleshooting-Providing Root Cause Analysis to customers based on troubleshooting effort and identify recommendations for.

Jul 2016 - Apr 2020

Senior Support Analyst - 24X7 Support Team, Global Service Desk

Abbott Park, IL

  • Responsible for Event Management Handling of critical Abbott systems, and coordinating with service groups in resolution
  • Worked to resolve general employee computer issues via phone and e-mail for over 70,000 end users within a set Service Level Agreement utilizing BMC Remedy IT Service Management (ITSM)
  • Troubleshooting Citrix and Virtual Desktop issues using Citrix Director
  • Installation of software and peripherals remotely using PC Anywhere
  • Support of Office 365 application end user environment
  • Support of both Outlook 2010/365 and Lotus Notes environments
Jul 2003 - Apr 2016

Help Desk Analyst

Schaumburg, IL

  • Provided end user phone support for internal Motorola employees
  • Troubleshooting Windows 2000/XP issues
  • Outlook 2000/XP support
Jan 2003 - Jun 2003

Jr. Network Administrator

Rolling Meadows, IL

  • Performed PC Repair & Troubleshooting for 350+ end users
  • On-call support for business critical servers
  • Troubleshooting network issues (Novell, AS400, Windows 2000, TCP/IP)
  • Assisted with planning and coordinating migration from Windows 95/98 to Windows 2000
  • Asset management duties - tracking desktop, laptop and printer inventory
Jan 2001 - Oct 2002
Team & coworkers

Colleagues at Spok

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2 education records

Kevin Johnson education

FAQ

Frequently asked questions about Kevin Johnson

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What company does Kevin Johnson work for?

Kevin Johnson works for Spok.

What is Kevin Johnson's role at Spok?

Kevin Johnson is listed as Product Support Manager at Spok.

Where is Kevin Johnson based?

Kevin Johnson is based in Dallas-Fort Worth Metroplex, United States, United States while working with Spok.

What companies has Kevin Johnson worked for?

Kevin Johnson has worked for Spok, Abbott, Motorola, and Leaseplan Usa.

Who are Kevin Johnson's colleagues at Spok?

Kevin Johnson's colleagues at Spok include Denise Hunter, Michele Varney, Matthew Street, Robert Laurie, and Mayra Hill.

How can I contact Kevin Johnson?

You can use AeroLeads to view verified contact signals for Kevin Johnson at Spok, including work email, phone, and LinkedIn data when available.

What schools did Kevin Johnson attend?

Kevin Johnson holds Master Of Business Administration (Mba), Focus In Information Security from Keller Graduate School Of Management Of Devry University.

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