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Kevin Johnson Email & Phone Number
Product Support Manager
at
Spok
LinkedIn matched
✓ Verified Jul 2026
3 data sources
Profile completeness 86%
Current company
Role
Product Support Manager
Location
Dallas-Fort Worth Metroplex, United States
Company size
Who is Kevin Johnson? Overview
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Quick answer
Kevin Johnson is listed as Product Support Manager at Spok, a with 458 employees, based in Dallas-Fort Worth Metroplex, United States. AeroLeads shows a matched LinkedIn profile for Kevin Johnson.
Kevin Johnson previously worked as Product Support Supervisor at Spok and Team Lead, Product Support at Spok. Kevin Johnson holds Master Of Business Administration (Mba), Focus In Information Security from Keller Graduate School Of Management Of Devry University.
Company email context
Email format at Spok
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Spok
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Profile bio
About Kevin Johnson
Kevin Johnson is a Product Support Manager at Spok.
Current workplace
Kevin Johnson's current company
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Spok
7 roles
Kevin Johnson work experience
A career timeline built from the work history available for this profile.
Product Support Supervisor
Team Lead, Product Support
Apr 2020 - Jun 2023
Sr Support Engineer
-Administration of Linux Servers - including Red Hat v4, v5 & v7. This includes scripting, patching, staging and other administrator tasks as needed. -Oracle Administration including queries, recovery, maintenance, and minor database troubleshooting-Providing Root Cause Analysis to customers based on troubleshooting effort and identify recommendations for long term solutions.-On-Call duties supporting 24/365 critical environments-Creating and maintaining internal / external knowledge articles-Worked with 3rd Party vendors to facilitate issue resolution-Mentored & trained new employees within the Smart Suite team-Worked with customers on best practices with the functionality of Spok products.
Jul 2016 - Apr 2020
Senior Support Analyst - 24X7 Support Team, Global Service Desk
• Responsible for Event Management Handling of critical Abbott systems, and coordinating with service groups in resolution• Worked to resolve general employee computer issues via phone and e-mail for over 70,000 end users within a set Service Level Agreement utilizing BMC Remedy IT Service Management (ITSM)• Troubleshooting Citrix and Virtual Desktop issues using Citrix Director• Installation of software and peripherals remotely using PC Anywhere• Support of Office 365 application end user environment• Support of both Outlook 2010/365 and Lotus Notes environments• WebEx installation and troubleshooting • Assisted in the formation of a new agent training curriculum for the Global Service Desk• Assisted in training of new Global Service Desk agents• Worked with customers in resolving off-site network connectivity issues using Cisco VPN and a variety of consumer network devices• Previously worked with management as a liaison between Global Access Administration and the Global Service Desk
Jul 2003 - Apr 2016
Help Desk Analyst
• Provided end user phone support for internal Motorola employees• Troubleshooting Windows 2000/XP issues• Outlook 2000/XP support
Jan 2003 - Jun 2003
Jr. Network Administrator
• Performed PC Repair & Troubleshooting for 350+ end users• On-call support for business critical servers• Troubleshooting network issues (Novell, AS400, Windows 2000, TCP/IP)• Assisted with planning and coordinating migration from Windows 95/98 to Windows 2000• Asset management duties - tracking desktop, laptop and printer inventory
Jan 2001 - Oct 2002
Team & coworkers
Colleagues at Spok
Other employees you can reach at spok.com. View company contacts for 458 employees →
BW
Bill Wood We8D
Colleague at SpokCincinnati Metropolitan Area, United States
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AF
Aaron Fracht-Monroe
Colleague at SpokConcord, New Hampshire, United States
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DM
Dave Mcnamee
Colleague at SpokWake Forest, North Carolina, United States
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ME
Myra Ehrman
Colleague at SpokBoynton Beach, Florida, United States
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RC
Ron Cattlett
Colleague at SpokKnoxville, Tennessee, United States
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BK
Bonnie Knighten-Sutton
Colleague at SpokNorfolk City County, Virginia, United States
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IL
Ira Levina
Colleague at SpokNew York, United States
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JF
Joseph Franchina, Csm, Pmi-Acp, Pmp, Spc, Rte
Colleague at SpokCary, North Carolina, United States
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CY
Charlene Younkin
Colleague at SpokCarnegie, Pennsylvania, United States
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PB
Phong Bui
Colleague at SpokMinneapolis, Minnesota, United States
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Bill Wood We8D
Colleague at SpokCincinnati Metropolitan Area, United States
View →
AF
Aaron Fracht-Monroe
Colleague at SpokConcord, New Hampshire, United States
View →
DM
Dave Mcnamee
Colleague at SpokWake Forest, North Carolina, United States
View →
ME
Myra Ehrman
Colleague at SpokBoynton Beach, Florida, United States
View →
RC
Ron Cattlett
Colleague at SpokKnoxville, Tennessee, United States
View →
BK
Bonnie Knighten-Sutton
Colleague at SpokNorfolk City County, Virginia, United States
View →
IL
Ira Levina
Colleague at SpokNew York, United States
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JF
Joseph Franchina, Csm, Pmi-Acp, Pmp, Spc, Rte
Colleague at SpokCary, North Carolina, United States
View →
CY
Charlene Younkin
Colleague at SpokCarnegie, Pennsylvania, United States
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PB
Phong Bui
Colleague at SpokMinneapolis, Minnesota, United States
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2 education records
Kevin Johnson education
Master Of Business Administration (Mba), Focus In Information Security
Bachelor Of Science (Bs), Computer Information Systems
FAQ
Frequently asked questions about Kevin Johnson
Quick answers generated from the profile data available on this page.
What company does Kevin Johnson work for?
Kevin Johnson works for Spok.
What is Kevin Johnson's role at Spok?
Kevin Johnson is listed as Product Support Manager at Spok.
Where is Kevin Johnson based?
Kevin Johnson is based in Dallas-Fort Worth Metroplex, United States while working with Spok.
What companies has Kevin Johnson worked for?
Kevin Johnson has worked for Spok, Abbott, Motorola, and Leaseplan Usa.
Who are Kevin Johnson's colleagues at Spok?
Kevin Johnson's colleagues at Spok include Bill Wood We8D, Aaron Fracht-Monroe, Dave Mcnamee, Myra Ehrman, and Ron Cattlett.
How can I contact Kevin Johnson?
You can use AeroLeads to view verified contact signals for Kevin Johnson at Spok, including work email, phone, and LinkedIn data when available.
What schools did Kevin Johnson attend?
Kevin Johnson holds Master Of Business Administration (Mba), Focus In Information Security from Keller Graduate School Of Management Of Devry University.
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