Kyle Kennedy Email & Phone Number

Salt Lake City, Utah, United States

Ogden, Utah, United States

• Achieved 100% user satisfaction by providing excellent first point of contact support to over 1000 company users
• Resolved 200+ IT issues monthly, including hardware, software, network, and peripheral problems, ensuringminimal downtime and maximum productivity for users
• Achieved 99% network uptime, proactively troubleshooting and resolving inconsistencies to maintain seamlessoperations and access for users

Ogden, Utah, United States

Layton

• Processed customer transactions and returns daily with 100% accuracy, working efficiently on the cash register to ensure smooth and error-free transactions
• Collaborated with co-workers to implement safety protocols, resulting in zero workplace accidents over 6 months, and maintained a clean work environment to meet workplace standards
• Handled and balanced cash transactions totaling $10,000 weekly, demonstrating strong financial acumen

Layton

• Effectively supervised both front and back of the operations, resulting in an improvement in overall service efficiency and customer satisfaction ratings
• Successfully trained 10+ new staff members, ensuring their proficiency in menus and service standards
• Implemented a structured cleaning and closing duties assignment system, resulting in an increased readiness for the following day’s operations