Leon Webster Email & Phone Number

Round Rock, TX, US

Austin, Texas Area

Administer the vSphere 6.5 environment operating in multi vCenter Linked mode. Manage ESXi host network connectivity, storage accessibility and availability utilizing VMware PowerCLI, vROPS, EMC Storage On Demand (SoD) vIPR storage management solutions. Install, configure, patch and upgrade ESXi hosts. Migrate and consolidate multiple vCenter environments.

Austin, Texas Area

Deploy Windows Server 2012 and Red Hat Enterprise Linux 7 in a vSphere virtualized environment using Microsoft Orchestrator, Windows PowerShell and VMware PowerCLI scripting. Coordinate with project and build managers to ensure compliance with security baselines, naming and configuration standards were maintained. Serve as the point of facilitation and.

Austin, Texas Area

Supported deployment, patching and maintenance of Windows Server 2012 running in the vSphere 6.0 Virtualized environment.

One Dell Way, Round Rock, Texas

• Served as the single point of contact for order delivery, technical and severity 1 server down/data unavailable escalations. Coordinated cross team functions and engaged appropriately skilled personnel in order to.
• Managed 15 concurrent customer escalations consistently.
• Focused on SAN and VMware escalations
• Moderated inter-team conference calls and developed action plans.

Dell Building 7 Support Center, Round Rock, Texas

• Supported EMC Clariion fibre channel SAN and EqualLogic iSCSI SAN products. Oversaw the installation of the EqualLogic multipathing extension module in VMware environments. Evaluated customer environment and.
• Coordinated vendor escalations.
• Mentored new team members.
• Dispatched parts and service as required.
• Recognized as the TOP PERFORMER October 2012.

Dell Building 7 Support Center, Round Rock, Texas

• Provided recovery support for Microsoft Exchange and SQL servers with severity 2/degraded or severity 1/server down status. Evaluated customer environment and recommended configuration updates based upon documented.
• Provided level one support for Symantec Backup Exec.
• Directed the customer installation of Microsoft Small Business Server via phone.
• Supported Dell’s SNMP based OpenManage and IT Assistant products.
• Dispatched parts and service as required.
• Recognized as the TOP PERFORMER June 2009

Dell Building 7 Support Center, Round Rock, Texas

• Provided level 1 server hardware support via phone. Specified troubleshooting steps in order to determine failed server component. Explained out of box server setup and initial configuration processes.
• Dispatched parts with service and interfaced with service vendors.
• Assisted customer with server installations.
• Provided RAID configuration recommendations.
• Generated plan of action for server recoveries

San Antonio, Texas

• Traveled to various Air Force and Air National Guard bases to install a set of servers and security devices in a "barrier reef" configuration. Installation and configuration included:
• Sidewinder Firewalls
• RAS/TACAS servers
• Timestep VPN
• Cisco switches
• Microsoft server Operating Systems

San Antonio, Texas

Traversed Texas to perform Y2K remediation of natural gas pipeline monitoring devices and related computer equipment for client Pacific Gas and Electric (PG&E).

Houston And San Antonio, Texas

Managed migrations from Banyan Vines to Microsoft based networking for several Houston, Texas clients. Participated in a infrastructure upgrade from coax based terminals to CAT 5 based PC services at the Methodist Hospital in San Antonio, Texas

Texaco Heritage Plaza Houston, Texas

Provide daily network administration while managing a migration from Banyan Vines to Windows NT networking infrastructure.

Houston, Texas

Provide technical assistance to computing end users in resolving hardware failures, network connectivity issues and provide level 1 support on the use of Microsoft Office products.

Houston, Texas

Provide assistance to computing end users in resolving connectivity and access issues.

Java Programmer I, Java Development

Currently working towards an Oracle Java Programmer I Certification

Advanced Computing Education Center San Antonio Texas, Microsoft Network Management And Administration

Official Microsoft Curriculum for MCSE

Personal Computing Applications, Mis - Personal Computing Software

Supporting and Using word processing and spreadsheet applications in the Modern Office