I help leaders who are committed to transforming their organizations to drive change and innovation while strengthening employee relationships. EXPERIENCE HIGHLIGHTS: • Developing change management and communication plans to drive adoption of retail inventory management system• Providing change leadership for enterprise-wide launch of 50-person, virtually delivered employee relations service impacting 120,000 healthcare employees • Launching an omnichannel Voice of Customer (VoC) program at a large biotech/pharma company• Preparing a new team within a global IT organization to operate in new ways within an agile structure • Managing relationships with commercial business partners, external software suppliers (e.g. AT&T and Microsoft), joint development partners, channel partners, acquisition targets, and internal stakeholders.• Leading cross functional teams of 5-50 people to evaluate, negotiate and execute $300M in private company acquisitions and equity investments. • Managing operations for $40M National Technical Assistance Program funded by the U.S. Department of Education.• Developing process improvements, tools, and training related to M&A, and continuous improvement of program operations • Engaging all levels of business partners, clients, and senior leadership.CERTIFICATIONS• LaMarsh Global Managed Change Practitioner• Customer Success Manager Certified Professional• Professional Scrum Master I (PSM I)• Professional Scrum Product Owner I (PSPO I)SKILLS HIGHLIGHTS• Organizational Change Management• Program and Project Leadership• Customer Experience including Voice of Customer (VoC)• Business Process Improvement• Mergers & Acquisitions• Acquisitions Accelerating Value Capture• Managing Strategic Relationships
Listed skills include Start Ups, Product Management, Business Development, Strategy, and 33 others.