Mark Hatcher Email & Phone Number

Washington D.C. Metro Area

• Contribute to research projects regarding issues in postsecondary education including student success, institutional transformation, and adult learner engagement for federal and state entities, and private.
• Lead qualitative research tasks including recruitment of participants, data collection via interview and focus group, development and execution of analysis plan using various methodologies
• Actively manage external client and research partner relations to accommodate their needs and maintain strong working relationships
• Manage tasks and responsibilities across multiple simultaneous projects and competing priorities
• Facilitate and contribute to the development of client and public facing deliverables including manuscripts, reports, and briefs
• Oversee research subgrant processes including the recruitment, selection, and distribution of funds to research partners

Fairfax, Virginia

• Deliver academic support and guidance to promote retention and degree completion for 4,000 students in the School of Business
• Coordinated several survey design microstudies exploring incoming and current student attitudes and satisfaction with student services
• Leverage student success management platforms to implement targeted interventions to increase likelihood of student persistence and retention
• Re-established student success initiatives with high-impact best practices to promote academic success among struggling students
• Co-developed office specific mission, goals, and set student outcomes and process delivery outcomes consistent professional standards to establish a comprehensive assessment plan
• Generate and maintain student records utilizing constituent relationship management (CRM) software

Fairfax, VA

• Instruct freshman transition course for students interested in pursuing business careers
• Tailor curriculum, curate lesson plans, and develop assignments to reinforced desired outcomes from each meeting
• Facilitate co-teaching and professional development opportunities for undergraduate peer advisor based on personally identified goals

- Directly supervised 10 Resident Advisors and 300 residents- Engaged in human resources processes including the interviewing, hiring, performance evaluation and termination of staff- Advised a group of 6-10 first year students on a community programming and advocacy board- Administerws student conduct reflective and punitive processes- Simultaneously.

• Conducted comparative analyses of higher education master’s programs capstone requirements
• Compiled catalog of social justice oriented graduate certificate programs
• Produced executive summaries detailing finds of research and future recommendation for institution

Raleigh-Durham, North Carolina Area

• Explored and aided in support efforts for first generation and low socioeconomic status students
• Initiated Ally development program targeted at students and faculty for first generation students
• Conducted extensive review of body of literature of first generation student experiences

Raleigh-Durham, North Carolina Area

• Spearheaded research project on trends in state funding for public education
• Synthesized results of research for web based format for public consumption
• Co-managed organization’s social media platforms
• Aided in organization and execution of several community based press events

- Responsible for directly supervising 36 first year student residents-Organized comprehensive and engaging programs to supplement experience-Utilize personal relation skills to mentor, motivate, and influence the residents

Raleigh-Durham, North Carolina Area

-Compiled informational briefs for supervisor regarding policy decisions-Researched other state's policies regarding roles and responsibilities -Analyzed impact of regional public higher educational instiutions

-Document and verify monthly expenditures across 7 divisions-Analyze expenditure patterns over several periods-Generate and regularly balance budget in excess of $250,000

Master Of Education (M.Ed.), Higher Education/Higher Education Administration

Bachelor Of Science (Bs), Applied Economics

Activities and Societies: Alpha Kappa Psi, ECU Student Government Association, Black Student Union, Word of Mouth Spoken Word Group, ECU.

Bachelor Of Science In Business Administration (Bsba), Accounting

Activities and Societies: Alpha Kappa Psi, ECU Student Government, Black Student Union