Mark Hatcher Email & Phone Number

Washington D.C. Metro Area

• Contribute to research projects regarding issues in postsecondary education including student success, institutional transformation, and adult learner engagement for federal and state entities, and private philanthropic foundations• Lead qualitative research tasks including recruitment of participants, data collection via interview and focus group, development and execution of analysis plan using various methodologies• Actively manage external client and research partner relations to accommodate their needs and maintain strong working relationships• Manage tasks and responsibilities across multiple simultaneous projects and competing priorities• Facilitate and contribute to the development of client and public facing deliverables including manuscripts, reports, and briefs• Oversee research subgrant processes including the recruitment, selection, and distribution of funds to research partners

Fairfax, Virginia

• Deliver academic support and guidance to promote retention and degree completion for 4,000 students in the School of Business• Coordinated several survey design microstudies exploring incoming and current student attitudes and satisfaction with student services• Leverage student success management platforms to implement targeted interventions to increase likelihood of student persistence and retention• Re-established student success initiatives with high-impact best practices to promote academic success among struggling students• Co-developed office specific mission, goals, and set student outcomes and process delivery outcomes consistent professional standards to establish a comprehensive assessment plan• Generate and maintain student records utilizing constituent relationship management (CRM) software

Fairfax, Va

• Instruct freshman transition course for students interested in pursuing business careers• Tailor curriculum, curate lesson plans, and develop assignments to reinforced desired outcomes from each meeting • Facilitate co-teaching and professional development opportunities for undergraduate peer advisor based on personally identified goals

- Directly supervised 10 Resident Advisors and 300 residents- Engaged in human resources processes including the interviewing, hiring, performance evaluation and termination of staff- Advised a group of 6-10 first year students on a community programming and advocacy board- Administerws student conduct reflective and punitive processes- Simultaneously managed separate programming budgets of $3,500 and $8,000 respectively- Oversaw the execution of a comprehensive residential education curriculum, consisting of activities to promote growth in academic, cultural, and social competencies- Coordinated responses to student and facilities crisis situations- Coordinated interdisciplinary social justice oriented student trip to New Orleans, Louisiana

• Conducted comparative analyses of higher education master’s programs capstone requirements• Compiled catalog of social justice oriented graduate certificate programs• Produced executive summaries detailing finds of research and future recommendation for institution

Raleigh-Durham, North Carolina Area

• Explored and aided in support efforts for first generation and low socioeconomic status students• Initiated Ally development program targeted at students and faculty for first generation students• Conducted extensive review of body of literature of first generation student experiences

Raleigh-Durham, North Carolina Area

• Spearheaded research project on trends in state funding for public education• Synthesized results of research for web based format for public consumption• Co-managed organization’s social media platforms• Aided in organization and execution of several community based press events

- Responsible for directly supervising 36 first year student residents-Organized comprehensive and engaging programs to supplement experience-Utilize personal relation skills to mentor, motivate, and influence the residents

Raleigh-Durham, North Carolina Area

-Compiled informational briefs for supervisor regarding policy decisions-Researched other state's policies regarding roles and responsibilities -Analyzed impact of regional public higher educational instiutions

-Document and verify monthly expenditures across 7 divisions-Analyze expenditure patterns over several periods-Generate and regularly balance budget in excess of $250,000

Master Of Education (M.Ed.), Higher Education/Higher Education Administration

Bachelor Of Science (Bs), Applied Economics

Activities and Societies: Alpha Kappa Psi, ECU Student Government Association, Black Student Union, Word of Mouth Spoken Word Group, ECU.

Bachelor Of Science In Business Administration (Bsba), Accounting

Activities and Societies: Alpha Kappa Psi, ECU Student Government, Black Student Union