Max Pete Email and Phone Number
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Hi, it's great to meet you!I've been on an interesting career journey so far, and I'm grateful that it has led me to discover my passion for community building.During the early days of the pandemic, I found myself at a crossroads due to job burnout and longing for meaningful connections. Transitioning from nearly a decade in marketing and advertising, which included experiences in music labels, agencies, and running my own freelance venture, I uncovered my true calling within the community space.I've been dubbed the "community cheerleader" and I love this nickname because being a supportive person is something I always strive to be. We should all be celebrated more, and I'm here to help bring that energy into everything that I do.Beyond my work as a community builder, I'm an avid writer and speaker. I'm also an amateur DJ and playlist curator. Music will always be a big passion of mine. Advocating for limb different individuals is another significant part of my life. I proudly serve on the board of the non-profit organization Design With Us and volunteer as a coach with Nubability.I'm always excited to connect with fellow community builders and anyone passionate about this space. Whether you want to exchange ideas, explore collaboration opportunities, or simply share your experiences, please always feel free to reach out.And before I forget, I regularly share insights from both work and life in my newsletter. I'd love for you to join me there: https://maxpete.substack.com/
Sprout Social, Inc.
View- Website:
- sproutsocial.com
- Employees:
- 1728
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Marketing Manager, Community ProgramsSprout Social, Inc.Philadelphia, Pa, Us
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Community LeadOriginPhiladelphia, Pa, Us -
Community Engagement Program ManagerSquare Oct 2023 - PresentSan Francisco, Ca, Us -
Board MemberThe Community Club Oct 2024 - PresentNew York, Ny, Us -
Guest InstructorCommunity Strategy Academy Oct 2024 - PresentDenver, Co, UsLearn how to create compelling programs to acknowledge and celebrate your members' contributions and achievements with my Member Recognition Programs course: https://communitystrategyacademy.com/p/member-recognition-programs -
AdvisorTalkbase Jul 2023 - Oct 2024Remote, Us -
Community MentorAdplist.Org Mar 2023 - Dec 2023San Francisco, Ca, UsI mentor and learn from other community professionals. -
Community Team LeadCreativemornings/ San Diego Feb 2022 - Oct 2023San Diego, Ca, UsCreative Mornings is a breakfast and a short talk series that happens on the last Friday morning of every month.Highlights:- Achieved an 80% increase in secured funding for breakfast and event expenses through successful collaboration with sponsors, which directly contributed to an increase in event quality and attendance.- Streamlined volunteer communication strategies, resulting in a 25% rise in volunteer engagement.- Managed a team of 10 volunteers, ensuring a seamless execution of every Creative Mornings monthly event. This led to a 20% reduction in event planning and execution time. -
Senior Community + Customer Success LeadSuperhi Apr 2023 - Aug 2023New York, New York, UsRIF 8/16/23Highlights:- Boosted the community response rate by 20% year over year through effective communication and engagement strategies, ultimately leading to a significant improvement in customer satisfaction.- Effectively managed and implemented community-driven programs, resulting in a 40% increase in community memberships, which directly drove overall growth in customer acquisition.- Orchestrated a seamless Slack-to-Discord community migration, optimizing operational processes and ensuring a smooth transition.- Implemented new processes resulting in a 25% increase in our CSAT score, indicating higher customer satisfaction levels, and a notable reduction in churn rate.- Developed and executed a successful bi-weekly events strategy, achieving a 30% increase in attendance rates YoY. - Spearheaded the development and implementation of cross-functional communication initiatives, including community documentation and training programs, which led to an increase in team collaboration and an improvement in workflow efficiency.- Successfully managed over 30 channels within the SuperHi community ecosystem, which resulted in a 25% decrease in ticket deflection, saving valuable customer support resources and improving the overall customer experience. -
Community + Customer Success LeadSuperhi Dec 2021 - Apr 2023New York, New York, Us
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Board MemberDesign With Us Sep 2019 - Jul 2023Columbia, Mo, UsBorn Just Right’s mission is to build creative solutions that help kids with differences live a more enjoyable life. BJR believes giving kids design and STEM knowledge empowers them to create their own solutions. -
SpeakerCommunity Rebellion Conference 2023 Jun 2023 - Jun 2023As a community professional, you can probably relate to the feeling that this role sometimes feels like a never-ending job. Because of this, we often find ourselves putting our own needs last. But, it's time to break that cycle of always being on, and learning to recognize when you need to step away and take care of your own mental health. During this session, I'll share practical tips and strategies to maintain your well-being while managing communities. -
MentorThe Community Club May 2022 - Jan 2023New York, Ny, UsBuild relationships with peers in the community management industry and provide support, guidance, and an open mind. Interested in being a mentor or mentee? See https://www.community.club/mentorship for details.
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Community ManagerFreelance Founders™ Nov 2020 - Dec 2021While I worked as Freelance Founders' first Community Manager, some of my main highlights were:- Established and upheld community guidelines and policies to maintain a positive and respectful environment for all members.- Implemented retention strategies that resulted in a 28% improvement in member retention over a one-year period, enhancing overall community member satisfaction.- Organized and facilitated monthly virtual events, which contributed to a 35% increase in active participation and a 25% boost in user-generated content, fostering community and amplifying brand advocacy.- Cultivated relationships with internal stakeholders via regular communication and strategic touchpoints, resulting in seamless collaboration and a unified focus on community objectives. -
Business CoachOne Hand Wonder Man Oct 2020 - Dec 2021I coach freelancers into self-reliant business owners. -
Squarespace Website DesignMax Pete Oct 2016 - Dec 2021San Diego, UsI design and develop websites on Squarespace. -
Digital Project ManagerThe Coast Creative Apr 2019 - Oct 2019San Diego, California, Us -
Digital Advertising ManagerThe Coast Creative Oct 2018 - Apr 2019San Diego, California, Us
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Developer, Project ManagerBradgood.Net Dec 2016 - Oct 2019Design, develop and manage projects for custom Squarespace websites as a Squarespace Specialist.
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Classes & Workshop InstructorGeneral Assembly May 2018 - Oct 2018New York, Ny, UsTeaching classes & workshops to prospective students and providing information about General Assembly and their longer term course offerings. -
Project ManagerEmpire Jun 2015 - Oct 2016San Francisco, Ca, UsSocial media management of EMPIRE's Facebook, Twitter, Instagram and Soundcloud. As well as updated pages for various artists. Coordinated and ran daily ads as well as artist ads on Facebook and Google. Since joining EMPIRE I have been able to triple EMPIRE's Facebook likes, double EMPIRE's Twitter followers, and grew EMPIRE's Instagram following by more than 2,000 followers. I also started the EMPIRE Selects Soundcloud playlist idea to help grow the channel.Created and delivered email blasts. Implemented Mailchimp into EMPIRE's network.Updated marketing checklists for high priority releases. Project managed releases which consisted of daily email and phone communication with artists and their team, and coordinated with PR.Involved heavily with merchandise and helped update EMPIRE's store website while also coordinated new merch buys, designs, and website builds. Started weekly merch meetings to keep track of progress and deadlines on projects.Set up Soundcloud monetization for artists. Designed Soundcloud banners for artist's songs. Worked with EMPIRE's marketing team on iTunes pitches for placements on their new artist spotlight, hot tracks and main page features.General marketing strategy which included brainstorming creative ways to market artist's singles, videos and albums. Worked closely with EMPIRE's marketing team to foster ideas and created rollout plans. -
Digital Marketing AssociateFame House Sep 2013 - May 2015Us-Developed and managed digital marketing campaigns.-Overseen social media strategies for clients.-Conceptualized and executed digital advertising campaigns across multiple platforms.-Gathered and delivered performance metrics on a weekly or monthly basis as they pertained to established campaign KPIs.-Reviewed new technologies and kept the company at the forefront of developments in music marketing. -
Artist Relations / Business DevelopmentAudiomack Feb 2013 - Sep 2013New York, Us-Developed and maintained relationships with artists, managers, labels, and music websites.-Brought in new users while retaining existing ones.-Identified new business opportunities. -
Senior Music Staff MemberDjbooth Jun 2011 - Sep 2013New York, Ny, Us-Found new music to feature on DJBooth.-Listened to submissions for a feature.-Assisted in updating information on DJBooth.
Max Pete Skills
Max Pete Education Details
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San Francisco State UniversityCommunication Studies
Frequently Asked Questions about Max Pete
What company does Max Pete work for?
Max Pete works for Sprout Social, Inc.
What is Max Pete's role at the current company?
Max Pete's current role is Marketing Manager, Community Programs.
What is Max Pete's email address?
Max Pete's email address is ma****@****hoo.com
What is Max Pete's direct phone number?
Max Pete's direct phone number is +165048*****
What schools did Max Pete attend?
Max Pete attended San Francisco State University.
What skills is Max Pete known for?
Max Pete has skills like Social Media, Facebook, Social Networking, Social Media Marketing, Blogging, Marketing, Public Speaking, Digital Marketing, A&r, Music Industry, Brand Management, Music Management.
Who are Max Pete's colleagues?
Max Pete's colleagues are Panav Sheth, Ron Rosario, Prabhjot Singh, Kate Tremblay, Madison Masterson, Patrick Rowe, Lisa Brown.
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