Mike Eldridge Email & Phone Number

• Managed a team of four Office 365 migration architects.• Collaborated with customers to enhance the efficiency and security of their email and Teams migrations to Office 365.• Managed Teams deployments, including external and guest access requirements.• Worked with CoPilot and preparations for deploying CoPilot• Led On-Premises Skype to Teams hybrid migrations.• Deployed Intune and Office 365 infrastructure and security solutions.

Boca Raton

• Ran a team of Office 365 migration engineers, overseeing successful infrastructure deployments and email migrations.• Led Office 365 infrastructure deployments, encompassing complete ADFS 2.0, 3.0, & ADFS Proxy implementations.• Successfully migrated email data from diverse email systems to Office 365 platform.• Collaborated with clients to tailor migration plans according to their specific requirements.• Enhanced efficiency of email systems and migration processes for clients transitioning to Office 365.• Managed large-scale email migrations, overseeing projects ranging from 2000 users to 40,000 users.• Documented project timelines and activities meticulously for accurate tracking and billing purposes.• Performed technical pre-sales, ensuring alignment with client requirements and objectives

Boca Raton

• Monitoring and maintaining hosted client servers in our Network Center to ensure optimal performance and uptime.• Providing management and troubleshooting for our proprietary Software as a Service (SaaS) products, ensuring seamless operation for enterprise clients.• Performing updates to our proprietary software on clients' servers and servers hosted in Campus Management's Network Centers across the country.• Managing multi-tenant Active Directory environments for customers, maintaining user accounts, group policies, and security settings.• Managing Citrix connectivity from customer sites to a load-balanced set of dedicated servers in Campus Management's network operations centers, optimizing remote access and user experience.

• Evaluate customer needs then design and implement a network infrastructure around their needs.• Configured, administered, maintained, and supported Windows 2000/2003/2008 domain infrastructure environments• Configured and supported TCP/IP networks and wan connectivity• Installed and configured routers/switches and hardware VPN’s• Setup and educate customers on remote email and network access• Supported 3rd party apps specialized for legal offices• Configured and maintained DNS zones for client sites a mail servers

Boca Raton

Worked with IT Departments using the Desktop authority software. Provided solutions to issues and bug reporting to the QA team. Assisted sales team with Pre-sales calls and worked with customers for Proof of concept with the desktop authority software. Worked with on issues and supported large company and government entities as well.

Miami/Fort Lauderdale Area

Supported 12000 user community as well as field offices. Worked with users who had any issues with PC or company installed software including office products and proprietary software. Worked with Office network connectivity back to headquarters NOC center. Worked on database connectivity over the WAN for office use of ODBC communication of software back to company owned NOC. Provided documentation and information on every case and issue presented to the help desk. Worked with the team to migrated from several different software including Norton antivirus, Microsoft office and Microsoft windows.

Motorola Boynton Beach

Managed support for over 4500 computers, participated in the planning and deployment of windows 2000 and office 2000 as a flagship for Microsoft showcasing the new operating system and office. Worked with SMS to deploy software to over 4500 computers. created and managed user accounts, permissions, and user shares for the 4500+ users as well as coordinated moves of this information between Motorola facilities as user moves happened. Managed user accounts and creation on exchange 5.5.

Computer System Information

Education record