Mukul Sharma Email & Phone Number

Ottawa, On, Ca

Ontario, Canada

• Spearheaded digital transformation initiative for a US based Real-Estate company, building integrations for a 20% boost in operational efficiency, 30% reduction in manual processes, and enhanced customer experience.• Led platform migration(s), ensuring 99.9% data integrity, achieving 25% cost savings, and enhancing security.• Collaborated with cross-functional teams to define project requirements, create integration architectures, and execute plans within a 10% reduced budget and 20% shortened timeline.• Conducted regular reviews, risk assessments, and evaluations, aligning with strategic objectives and proactively resolving technical challenges.• Facilitated knowledge sharing among team members, promoting best practices in integration technologies, Agile methodologies, and project management for improved efficiency and skill development.• Boomi iPaaS, TIBCO BWCE, TIBCO BW 6.x, MSSQL, AWS EKS Cluster, Kubernetes, nJAMS, PowerApps, Concur, Appian, Salesforce, Oracle JD Edwards, eBuilder, Coupa, Blackline

Mohali District, India

• Led the design and implementation of an advanced EDI-based integration solution for a leading Health Insurance government-affiliated company in the UAE, enabling seamless data exchange, enhancing interoperability with external systems, ensuring regulatory compliance, and improving overall operational agility.• Managed a diverse team of experts in developing and deploying EDI-based integrations for an e-commerce platform, resulting in a 15% increase in transaction throughput and a 20% decrease in payload response times, significantly enhancing the customer experience.• Prepared comprehensive project documentation, including technical specifications, design documents, test plans, and post-implementation reviews, to support ongoing maintenance and future enhancements.• Played a key role in strategic planning and roadmap development for the integration architecture, aligning technology investments with business objectives and growth initiatives.• Edifecs XEngine Server (XES), Edifecs Transaction Management (TM), Edifecs Trading Partner Manager (TPM)

Mumbai Area, India

• Managed ERP development for a travel OTA giant, integrating modules and APIs for real-time insights and 15% faster decision-making.• Collaborated with stakeholders to define workflows for supplier integration and Travel ERP, documenting processes.• Designed Request/Response Structures and Canonical Data Models.• Gathered requirements accurately, creating functional requirement documents for system enhancements.• Interacted with key client managers for business complexity understanding, providing analysis, and presenting system solutions.• Proposed new generation solutions, drove industry best practices, and conducted competition benchmarking.• Oracle SOA/OSB, Oracle Cache, PLSQL

Singapore

• Travelled regularly, working on-site with business & IT users for installation, setup and configuration of software and infrastructure components• Participated in architecture and design discussions for new modules and service offerings• Worked closely with clients on their integration requirements and technical solutions• Elicited requirements, including technical details for product definition• Performed planning, scoping, scheduling, budgeting, and delivery• Prepared delivery estimates and presented estimates/plan to key stakeholders• Reviewed various project artifacts• Performed gap analysis and put a plan to optimize current process • Developed and established strong relationships with strategic customers and industry partners• Provided product updates to clients – explained added capabilities and business benefits of the offering(s) from mid-level to senior executives• Presented and demonstrated product/solution offerings by positioning key differentiators with relevant use-cases• Participated in numerous Global Technology Events and User Group meetings• Developed scope of work and proposals• Contributed to competitive analysis

Bangalore

• Managed implementation lifecycle from blueprinting to realization• Qualified Oracle prospects across multiple industries from pre-sales perspective• Collaborate with clients to ensure all data mappings and business requirements are accurately defined and documented• Troubleshooted technical issues (bugs, data integration) and drove issue escalation/resolutions with QA and DEV teams • Worked closely with internal teams to provide in-depth data analysis of clients and their future requirements• Provided regular feedback to Senior Management about marketplace and competitor activities• Worked closely with virtual teams to increase market share through continuous customer interaction• Prioritized tasks and projects to meet tight deadlines

Bangalore

• Understood customers’ diverse, specific business needs and applied product knowledge to meet those needs• Ensured quality of service by developing detailed technical specifications and other features of employers’ systems• Developed use cases for software development• Worked with teams through entire process of SDLC, including analysis and design, business and functional requirements analysis, data analysis, system design, development, testing and implementation.• Collaborated with Project Managers, Business Partners, Subject Matter Experts and IT Partners.• Developed and steered trainings for internal staff.

Business Analytics & Intelligence

In-depth knowledge of handling data and Business Analytics’ tools that can be used for problem solving and business decision making..

Pgdm, Marketing And It

Business Management