Ryan Lucas Email & Phone Number

Atlanta, Georgia, United States

Woodstock, Georgia

- Created a strong and diverse team focused on client engagement, experience, and SPH - Worked through talent development pyramids to prepare talent for internal growth opportunities. - Elevated the teams brand knowledge through company initiative engagement

Baltimore, Maryland Area

-Opened new concept store for fleet, led store to 14% increase to financial plan -Screened, Interviewed, and hired new staff of 6 managers and 45 associates. Conducted new hire on-boarding training for all team members.-Focused on new consumer acquisition benchmarks utilizing Polo Connect to build an active consumer base for our new store.-Championed.

Williamsburg VA

- Engaged 70 store associates by working extremely hands on in day to day activities and re-instilling a sense of pride for the store and the brand creating a positive store environment. - Concentrated on hiring to bring store back to base staffing and improve overall availability to better provide the Ralph Lauren Experience on a more consistent basis.

Washington D.C. Metro Area

- Led store to positive gains in sales, conversion, and UPT during first 6 months of fiscal year after transitioning into role- Focused on effective hiring as well as training store team to understand and take ownership of the brand initiatives.- Overhauled all operational processes back to company SOP to ensure proper productivity and operational efficiency

Leesburg, Virginia

- Fostered an environment focused on bringing the Ralph Lauren Experience to life for every customer - Partnered with fellow leadership team to successfully introduce, train, and execute RFID program- Ensure accountability towards customer experience expectations with supervisors and associates based on customer experience shop scores on a monthly basis

Orlando, Florida Area

- Supervised 3 locations and enriched 75 employees understanding of the Universal Way guest service expectations to create lasting memories for our guests.- Created and implemented action plans to provide career development for three team captains- Oversaw hard lines department inventory by partnering with the Area Field Merchandiser and the Inventory.

Orlando, Florida Area

- Trained the store team of 250 employees on all Visual Presentation standards & expectations through self made training program my team of 4 utilized.- Adapted brand directive to space, consumer demographic, and volume demands to progress towards the store goal of $62 Million - Partnered cross divisionally with Allocation and Buyers to ensure the right.

Naples, Florida Area

-Team of 20 employees. 1 Department Manager, 2 Specialists, part-time & full-time Athletes-Responsible for delivering sales results by managing the apparel product assortment and achieving a yearly store goal of $9.5M in Naples FL-Promoted in October 2011 to #1 volume Nike Factory Store where I engaged in category space planning, managed capacities.

Naples, Florida Area

-Managed a Team of 10-15 employees in Shipping & Receiving -Responsible for managing the flow of product into the store-Trained all team members on stock room organization and effective sales floor refill processes-Managed 15-20 employees in Apparel -Trained all team members on effective customer service and premium product presentation standards

Naples, Florida Area

-Managed a team of 15-20 in Footwear Dept-Responsible for placing product on sales floor immediately after receiving-Ensured product was set in correct presentation order-Trained employees on footwear product knowledge to help deliver premium customer service-Responsible for Cash Management & Opening and Closing store responsibilities

Naples, Florida Area

-Member of Athlete Team -Responsible for providing premium customer service in all departments-Ensure product on all fixtures were full and all sizes were available for the consumer

Bs, Entrepreneurship

Business Entrepreneurship

High School Diploma, Business Administration And Management, General

Activities and Societies: Varsity Baseball