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Ryan Murphy Email & Phone Number

Vice President Operations at Strategic Solutions, Inc. at Strategic Solutions, Inc.
Location: Oak Brook, Illinois, United States 8 work roles 2 schools
1 work email found @ssiusa.com 2 phones found area 630 LinkedIn matched
✓ Verified August 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 2 phones

Work email r****@ssiusa.com
Direct phone (630) ***-****
LinkedIn Profile matched
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Current company
Role
Vice President Operations at Strategic Solutions, Inc.
Location
Oak Brook, Illinois, United States
Company size

Who is Ryan Murphy? Overview

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Quick answer

Ryan Murphy is listed as Vice President Operations at Strategic Solutions, Inc. at Strategic Solutions, Inc., a with 39 employees, based in Oak Brook, Illinois, United States. AeroLeads shows a work email signal at ssiusa.com, phone signal with area code 630, and a matched LinkedIn profile for Ryan Murphy.

Ryan Murphy previously worked as Vice President Operations at Strategic Solutions, Inc. and Director, Support Operations at Strategic Solutions, Inc.. Ryan Murphy holds Bachelor Of Arts (B.A.), Psychology from University Of Iowa.

Company email context

Email format at Strategic Solutions, Inc.

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{first_initial}{last}@ssiusa.com
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AeroLeads found 1 current-domain work email signal for Ryan Murphy. Compare company email patterns before reaching out.

Profile bio

About Ryan Murphy

Experienced Vice President - Operations with a demonstrated history of working in the information technology and services industry. Skilled in Negotiation, Sales, IT Strategy, Management, and Software Documentation. Strong operations professional with a Bachelor of Arts (B.A.) focused in Psychology from University of Iowa.

Listed skills include Management, Project Management, Information Technology, Customer Service, and 26 others.

Current workplace

Ryan Murphy's current company

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Strategic Solutions, Inc.
Strategic Solutions, Inc.
Vice President Operations at Strategic Solutions, Inc.
oak brook, illinois, united states
Website
Employees
39
AeroLeads page
8 roles · 15 years

Ryan Murphy work experience

A career timeline built from the work history available for this profile.

Vice President Operations

Current

Oak Brook, Il

- As Vice President of Operations, I oversee day-to-day operations to support the growth and add to the bottom line of the organization. Focusing on strategic planning, goal-setting, and directing SSI operations in support of its goals. By measuring progress and adjusting processes accordingly, to keep the entire organization on track. - Along with a goal of positively impacting an organization’s bottom line. I often plan, direct and coordinate operations in support of SSI company growth. Typical duties include formulating policies & strategic plans for future growth, and managing daily operations of personnel, purchasing, administration and other departments.- As Vice President of Operations, I’m required to monitor revenue margins for worker productivity, and develop guidelines for personnel evaluations, staff advancement and recruitment procedures. Additional duties include formulating training and incentive plans, maintaining efficient team structure and performance through analytics, processes and tools, maximizing new client engagement and working with the leadership team to develop plans to meet future needs.- Other responsibilities include developing and/or maintaining internal control systems to ensure accountability. In addition, I’m required to develop strong relationships with outside partners, such as vendors and advisers, as well as internal partners, including department supervisors and co-executives.

Nov 2018 - Present

Director, Support Operations

Burr Ridge, Il

- Responsible for all support operations and processes (hiring, training plan, KPI, financial, etc.)- Oversee managers, support technicians, level 2 support, tier 3, Windows administrators, & quality control across all clients (65+ employees)- Approve all support process changes through weekly manager huddle- Problem Management, based on ITIL standards, create procedure for problem resolution- Attend weekly CAB meetings at client site, document changes and implement work-arounds- Attend monthly Store System Sub-Committee meetings for design enhancements and approval voting- Project Control, ensure PM process is being followed and guide project deliverables to completion- Liaison between different departments within IT, Service Desk, Vendors, & Depot Operations - Establish a culture of continual improvement, in line with the goals of the business- Lead Support Operations Team by identifying motivational techniques; creating a healthy & competitive work-place, data driven rewards, constructive critique, and establishing a potential career path

Sep 2014 - Oct 2018

Problem Manager

Burr Ridge, Il

- Analysis and reporting of incident trend data to identify and eliminate root causes- Initiating actions to fix potential interruptions to service identified during proactive and trending analysis of the IT infrastructure- Production of statistics and reports to demonstrate where possible repeat incidents are occurring across the organization and manage issues through to resolution- Diagnosis of faults and determining whether new incidents are related to known errors or existing problem records- Facilitating and coordinating technical meetings- Leading and facilitating post-mortem investigations into high impact faults- Managing root cause analysis between technical teams- Initiating actions to fix interruptions to service caused by errors/faults in the IS infrastructure- Production of statistics and reports to demonstrate performance of the Problem Management process

2012 - Jun 2017

Manager, Service Desk

Burr Ridge, Il

- Ran the day-to-day operations for all Service Desk personnel (20 employees)- Create, maintain, and audit incident management process Implement ITIL v3 framework for best practice business model- Report on Service Desk activity directly to CEO; analyzing call trends & identifying areas of improvement- Liaison between Service Desk and client

Sep 2005 - May 2014

Tier 2 Support Lead

Villa Park, Il

• Solely responsible for crisis management • Available 24x7 for critical resolution• Reload / Data Recovery manager• Develop knowledge-base material for level 1 technicians; including training staff• Proactive monitoring of critical business applications and hardware

Jun 2002 - Sep 2005

Manager, Depot Services

Chicago, Il

• Responsible for shipping / receiving; distributing equipment nationwide with time restrictions• Asset management for 1,500 retail locations• Warranty manager for defective equipment, monitored entire lifecycle of replaced hardware• Research and purchasing for updated hardware for 1,500 retail locations

Nov 2000 - 2002

Sales Associate

Chicago, Il

Feb 1999 - Nov 2000
Team & coworkers

Colleagues at Strategic Solutions, Inc.

Other employees you can reach at ssiusa.com. View company contacts for 39 employees →

2 education records

Ryan Murphy education

Bachelor Of Arts (B.A.), Psychology

University Of Iowa

Activities and Societies: Kappa Sigma

Education record

Cary-Grove High School
FAQ

Frequently asked questions about Ryan Murphy

Quick answers generated from the profile data available on this page.

What company does Ryan Murphy work for?

Ryan Murphy works for Strategic Solutions, Inc..

What is Ryan Murphy's role at Strategic Solutions, Inc.?

Ryan Murphy is listed as Vice President Operations at Strategic Solutions, Inc. at Strategic Solutions, Inc..

What is Ryan Murphy's email address?

AeroLeads has found 1 work email signal at @ssiusa.com for Ryan Murphy at Strategic Solutions, Inc..

What is Ryan Murphy's phone number?

AeroLeads has found 2 phone signal(s) with area code 630 for Ryan Murphy at Strategic Solutions, Inc..

Where is Ryan Murphy based?

Ryan Murphy is based in Oak Brook, Illinois, United States while working with Strategic Solutions, Inc..

What companies has Ryan Murphy worked for?

Ryan Murphy has worked for Strategic Solutions, Inc. and Globalcom.

Who are Ryan Murphy's colleagues at Strategic Solutions, Inc.?

Ryan Murphy's colleagues at Strategic Solutions, Inc. include Cade Ciccone, Thomas Shipman, Michele Rodts, Brad Steele, and Sebastian Davalos.

How can I contact Ryan Murphy?

You can use AeroLeads to view verified contact signals for Ryan Murphy at Strategic Solutions, Inc., including work email, phone, and LinkedIn data when available.

What schools did Ryan Murphy attend?

Ryan Murphy holds Bachelor Of Arts (B.A.), Psychology from University Of Iowa.

What skills is Ryan Murphy known for?

Ryan Murphy is listed with skills including Management, Project Management, Information Technology, Customer Service, Leadership, Troubleshooting, Itil, and Business Analysis.

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