Shannon Wright Email & Phone Number

Organized and facilitated outreach events to engage with target audiences.Developed and implemented employee training programs to enhance job satisfaction and performance.Demonstrated excellent communication skills when interacting with clients and colleagues.Conducted detailed assessments of community needs to identify areas of improvement, using.

• Processed/Partnered with Rocket Mortgage; AmeriSave; and HomePointe
• Submitted loan applications with recommendation for underwriting approval.
• Advised customers regarding loans and transactions.
• Assembled and compiled documents for loan closings, such as title abstracts, insurance forms, loan forms and tax receipts.
• Verified and examined information and accuracy of loan application and closing documents.Managed all mortgage and credit documentation; ensuring compliance to effectively close loans and increase customer loyalty.
• Managed Lending Projects for more than 30 clients monthly

• Liaised cross-functionally to develop comprehensive treatment support plans for patients.
• Participated in quality assurance review session and applied new strategies and techniques presented.
• Met directly with patient to assess needs and develop individualized continuing care plan in collaboration with physician.
• Actively participate and advocate in Mental and Community Resource Development.
• Documented patient progress to maintain record of case activity and generate statistical reports.
• Met health and human services needs using various implementation and evaluation techniques.

• Accessed credit and other investigative reports to analyze financial status, capital and capacity.
• Devised or applied independent models or tools to help verify results of analytical systems.
• Researched new financial products or analytics to determine usefulness.
• Analyzed accounts and transaction patterns to determine existing fraud trends.
• Client Service Provider and Community Relations
• Account Management and Referral Specialist

Master'S Degree, Human Behavior

Bachelor Of Science - Bs, Political Science And Government