Stephen Smith Email & Phone Number

• symplr acquired the Midas portion of the Healthcare Provider business unit from Conduent.• Assigned to the symplr strategy team.

• As VP for Healthcare Outsourcing/Managed Services led the team responsible for architecting innovative solutions related to Outsourcing; this included due diligence, solution design (SOWs and SLAs), financial modeling, and contract negotiations. • As VP for the Strategic Planning and IDN (revenue cycle improvement, and decision support) Practices grew both into profitable business units. This was accomplished by designing unique service delivery models and assembling a seasoned and diversified professional staff.• As a Senior Management Consultant, Executive Consultant, Engagement Manager, Strategic Advisor within the IDN Practice was directly involved in delivering service to a broad range of clients including small and large acute care providers, complex multi-entity provider networks, healthcare systems, payers, single and multi-specialty physician practices, home health agencies, occupational medicine and physical rehabilitation providers, healthcare software companies, pharmaceutical/life science companies, and investment companies.

Responsible for strategic planning, marketing and investor relations for the Company's outpatient/physician billing, MSO, and clinical IT products and services.• Performed market analysis, facilitated strategic planning; and joined with the new Chairman and CEO to redefine the Company’s mission and business strategy.• Orchestrated rollout of Company’s new corporate ("US Servis") and division ("Clinical Dimensions") identities. This included designing and implementing effective media relations plans; directing creation of all marketing collateral, preparing corporate and investor communiqué, developing advertising and telemarketing initiatives, corporate presentations, and sales support tools; and preparing comprehensive company-wide training programs regarding the new business strategy.• Defined and assisted in building the service delivery infrastructure required to support the Company’s new MSO service offering.

Responsible for market analysis, business planning, product specification, production planning, customer relations, sales support and training programs related to the Company’s new clinical information management product offering.• Assembled comprehensive literature library, extensive competitor analysis, presentation tools, proposal templates, streamlined proposal generation process, and financial justification methodology contributing to the advancement of all sales prospects from new lead status to high probability prospect within six months.• Evaluated emerging technology, defined requirements, and coordinated development of prototype for the next generation anesthesia information management system.• Division forced to close in November 1993 – an unforeseen requirement/outcome of an acquisition.

Responsible for market analysis, business planning, product design, product development, project management, and training for clinical and scheduling products.• Co-directed revision of product development methodology utilizing CASE, JRP and iterative prototyping to ensure efficient delivery of products to meet a rapidly evolving market for clinical products; the methodology was subsequently adopted as the company standard for all new product development.• Directed design, development and rollout of “Clinician Alternative," the only new clinical product delivered by the Company in three years.• Completed design for domestic and international resource management systems to replace the Company's suite of antiquated scheduling products.

Responsible for operation of cardiopulmonary, rehabilitation service, and cardiology departments throughout the U.S. under contract with this start-up Company.• Differentiated Company in a highly competitive environment by designing computer based departmental management information and quality management systems.• Developed administrative and clinical policies and procedures and training programs establishing consistent direction to operation of all departments. • Designed an implementation strategy and executed transition plans that enabled the successful opening of seven new department operations across the U.S. within a twelve month period.

Regional Manager Responsible for achieving quality and financial objectives for 22 cardiopulmonary, rehabilitation service and cardiology departments; and marketing and sale of joint ventures for home medical equipment• Expanded scope of service, exceeded financial objectives and passed Medicare and JCAHO surveys in all client departments within the region.• Developed and implemented plan for five-state region resulting in signing and implementation of three joint ventures with acute care hospitals to provide home medical equipment services (most within the Company during any twelve-month period).Department DirectorProvided supervision, direction and control of cardiopulmonary department• Accepted turn-around assignment to department with history of poor financial and service delivery performance. Expanded scope of service to include cardiology and neurological diagnostics while simultaneously implementing operational improvement resulting in department's return to positive financial performance and quality service delivery.• Using then available computer technology architected and implemented a unique quality management program achieving optimum and appropriate utilization of services in response to changes in reimbursement methodologies. Admitted to the Management Club for outstanding achievement in operating efficiency, quality assurance and professional development.Registered Respiratory Therapist• Responsible for direct patient care in the Intensive Care (Medical, Surgical, Cardiac, Pediatric and Neonatal), Burn Unit and Emergency Department.