Dave Cumbley
AeroLeads people directory · profile

Dave Cumbley Email & Phone Number

Customer Support Manager > Flexeserve > Hot-holding units > Food-to-go solutions > Aftersales support > Technical advice > Response handling > Process improvement at Flexeserve®
Location: Hinckley, England, United Kingdom 4 work roles 2 schools
1 work email found @flexeserve.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 86%

Contact Signals · 1 work email

Work email d****@flexeserve.com
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
Flexeserve®
Role
Customer Support Manager > Flexeserve > Hot-holding units > Food-to-go solutions > Aftersales support > Technical advice > Response handling > Process improvement
Location
Hinckley, England, United Kingdom
Company size
13 employees

Who is Dave Cumbley? Overview

A concise factual answer block for searchers comparing this professional profile.

Quick answer

Dave Cumbley is listed as Customer Support Manager > Flexeserve > Hot-holding units > Food-to-go solutions > Aftersales support > Technical advice > Response handling > Process improvement at Flexeserve®, a company with 13 employees, based in Hinckley, England, United Kingdom. AeroLeads shows a work email signal at flexeserve.com and a matched LinkedIn profile for Dave Cumbley.

Dave Cumbley previously worked as Customer Service Manager at Flexeserve® and Service Delivery Manager at Mettler-Toledo International, Inc. Dave Cumbley holds Honorary Bsc In Sports Education & Leisure Management from University Of Gloucestershire.

Company email context

Email format at Flexeserve®

This section adds company-level context without repeating Dave Cumbley's masked contact details.

{first}.{last}@flexeserve.com
89% confidence

AeroLeads found 1 current-domain work email signal for Dave Cumbley. Compare company email patterns before reaching out.

View email format View company profile Management contacts
Profile bio

About Dave Cumbley

Hi there, thank you for viewing my profile. I’m Customer Support Manager for Flexeserve, focused on delivering excellent telephone and field-based support to our customers for our world-leading heated displays.As part of Flexeserve’s highly skilled and talented team of foodservice and food-to-go experts, I’m passionate about changing the way the industry serves hot food. Our team comprises engineers, technicians, sales support and culinary and operational specialists – all helping to deliver true hot-holding with our all-encompassing Flexeserve Solution.We want to help you make the absolute most of your investment in us. Our equipment is incredibly robust, because of the components we use and our manufacturing and testing expertise. However, we know that Flexeserve is a vital part of your operation so, if an issue does arise, we work quickly to resolve it.Heading up aftersales care, I’m responsible for ensuring that we respond to your request quickly and effectively, deploying our technicians promptly to assess and resolve any aftersales issues. As part of this, we also work collaboratively with First Choice, our partner for the fulfilment of replacement and warranty parts.I’m a strong believer in the importance of good processes within an operation. With my team, we refine and develop our processes to give you the best possible experience across both products and services. I am also spearheading a transition to a more integrated electronic approach that will enhance our efficiency and effectiveness in helping our customers.I am greatly experienced in examining and improving processes, having worked for 10 years as a Service Delivery Manager. As such, I am highly adept at ensuring coordination within the team to achieve goals, identifying changes required in the process itself and assessing adherence via field technicians. In addition, I have overseen quality control on reporting, and checking that technical reports are both produced correctly and readily understood.At Flexeserve, we are constantly pushing the boundaries by maintaining high quality standards across a diverse range of products and services that are unrivalled within our industry. My team and I are on hand to ensure you are maximising the benefits of your hot-holding estate of our Flexeserve Zone and Flexeserve Hub units.If you’d like to discover more about Flexeserve and how we can help your business, or if you have a specific customer query, please call 01455 638300 or email customer.support@flexeserve.com.

Current workplace

Dave Cumbley's current company

Company context helps verify the profile and gives searchers a useful next step.

Flexeserve®
Flexeserve®
Customer Support Manager > Flexeserve > Hot-holding units > Food-to-go solutions > Aftersales support > Technical advice > Response handling > Process improvement
hinckley, leicestershire, united kingdom
Website
flexeserve.com
Employees
13
AeroLeads page
Company profile
View company profile Email format
4 roles

Dave Cumbley work experience

A career timeline built from the work history available for this profile.

Customer Service Manager

Current
Flexeserve®

Hinckley, England, United Kingdom

  • As Customer Experience Manager at Flexeserve, my responsibilities include:
  • Managing field technicians
  • Liaising with First Choice, our parts distributor
  • Response handling
  • Improving process
  • Maximising customer uptime
Jan 2022 - Present

Service Delivery Manager

Mettler-Toledo International, Inc

Leicester, England, United Kingdom

  • As Service Delivery Manager, I managed the back-office function and was influential in providing support and guidance on enhancements and process developments within the CRM system for Metter Toledo Service.In my role.
  • Management of team members, including appraisals and training
  • Liaising with the Service Business Manager with monthly meetings to ensure targets were met
  • Liaising with the National Service Managers, Technical Manager and Product Manager to ensure customer requirements were achieved
  • Ensuring Service Level Agreements were met, and technicians were effectively and efficiently allocated
  • Handling management level complaints, as and when required
Apr 2012 - Dec 2021

Service Administrator

Mettler-Toledo International, Inc

Leicester, England, United Kingdom

  • As Service Administrator, I was responsible for scheduling and managing the workloads of field service technicians to deliver services at a level matching customer expectations. Other responsibilities included ensuring.
  • Liaising with field service technicians, and managing their schedules
  • Liaising with the Service Manager and scheduling technicians to meet customer Service Levels Agreements
  • Processing technician documentation and invoicing customers
  • Handling customer calls and queries
  • Acting as Internal Auditor, qualified to LRQA standard
Apr 2007 - Mar 2012

Customer Support Administrator

Mettler-Toledo International, Inc

Leicester, England, United Kingdom

  • As Customer Support Administrator, I was responsible for processing and completing customer sales orders including the purchasing of goods for special orders designed to specific customer requirements. Key.
  • Processing of sales orders
  • Purchasing of goods
  • Updating customers with delivery dates
  • Handling customer calls regarding delivery and price queries
  • Processing customer returns and unwanted goods
Jul 2005 - Mar 2007
Team & coworkers

Colleagues at Flexeserve®

Other employees you can reach at flexeserve.com. View company contacts for 13 employees →

CA Craig Apted Craig Apted Colleague at Flexeserve® Leicester, England, United Kingdom, United Kingdom View → LS Lizzie Smith Lizzie Smith Colleague at Flexeserve® Nuneaton, England, United Kingdom, United Kingdom View → BJ Barrie Jones Barrie Jones Colleague at Flexeserve® Hinckley, England, United Kingdom, United Kingdom View → AD Alan Dearden Alan Dearden Colleague at Flexeserve® Hinckley, England, United Kingdom, United Kingdom View → DW Dirk Wissmann Dirk Wissmann Colleague at Flexeserve® London Area, United Kingdom, United Kingdom View → AT Alan Tring Alan Tring Colleague at Flexeserve® Coventry, England, United Kingdom, United Kingdom View → JC Jessica Courtney Jessica Courtney Colleague at Flexeserve® Hinckley, England, United Kingdom, United Kingdom View → AD Alan Dearden Alan Dearden Colleague at Flexeserve® Hinckley, England, United Kingdom, United Kingdom View → AZ Amanda Zia Amanda Zia Colleague at Flexeserve® Hinckley, England, United Kingdom, United Kingdom View → DD Dean Douglas Dean Douglas Colleague at Flexeserve® Hinckley, England, United Kingdom, United Kingdom View →
2 education records

Dave Cumbley education

Education record

William Bradford Community College
FAQ

Frequently asked questions about Dave Cumbley

Quick answers generated from the profile data available on this page.

What company does Dave Cumbley work for?

Dave Cumbley works for Flexeserve®.

What is Dave Cumbley's role at Flexeserve®?

Dave Cumbley is listed as Customer Support Manager > Flexeserve > Hot-holding units > Food-to-go solutions > Aftersales support > Technical advice > Response handling > Process improvement at Flexeserve®.

What is Dave Cumbley's email address?

AeroLeads has found 1 work email signal at @flexeserve.com for Dave Cumbley at Flexeserve®.

Where is Dave Cumbley based?

Dave Cumbley is based in Hinckley, England, United Kingdom while working with Flexeserve®.

What companies has Dave Cumbley worked for?

Dave Cumbley has worked for Flexeserve® and Mettler-Toledo International, Inc.

Who are Dave Cumbley's colleagues at Flexeserve®?

Dave Cumbley's colleagues at Flexeserve® include Craig Apted, Lizzie Smith, Barrie Jones, Alan Dearden, and Dirk Wissmann.

How can I contact Dave Cumbley?

You can use AeroLeads to view verified contact signals for Dave Cumbley at Flexeserve®, including work email, phone, and LinkedIn data when available.

What schools did Dave Cumbley attend?

Dave Cumbley holds Honorary Bsc In Sports Education & Leisure Management from University Of Gloucestershire.

Find 750M verified contacts

Search by job title, company, industry, location, and seniority. Export verified B2B contact data when you need it.

People with similar names

Check these profiles if this is not the Dave Cumbley you were looking for.

View similar profiles