Don Young Email & Phone Number

Austin, Texas, United States

Led QA teams in Austin, Costa Rica, and Ukraine on Zenoss Cloud, a monitoring platform running on Google Cloud Platform with local collectors running on VMWare, AWS, Oracle Cloud, or KVM. Local collectors used an internal application, Control Center, for scheduling collection services running in Docker containers. Responsible for manual and automated testing, using Nightwatch and Cucumber for UI testing, and Python for API and command-line testing. Installed, configured, and maintained… Show more Led QA teams in Austin, Costa Rica, and Ukraine on Zenoss Cloud, a monitoring platform running on Google Cloud Platform with local collectors running on VMWare, AWS, Oracle Cloud, or KVM. Local collectors used an internal application, Control Center, for scheduling collection services running in Docker containers. Responsible for manual and automated testing, using Nightwatch and Cucumber for UI testing, and Python for API and command-line testing. Installed, configured, and maintained TestRail, a test case management system, and trained the Engineering organization on its features. Created an open source Jira gadget that would display the current status of testing from TestRail. Developed Nightwatch hooks for pushing test results to TestRail.Installed and/or maintained two SNMP simulators for large scale monitoring, Mimic and Simple Agent Pro. Installed and maintained an LDAP server for integration testing with our various products. Show less

Austin, Texas Area

Led QA team on TeamConnect, a matter management application, and Collaborati, ane-billing portal, on the JBoss, Tomcat, WebLogic, and WebSphere application servers;and the Oracle and SQL Server DBs. Responsible for all performance testing ofTeamConnect and Collaborati using JMeter.Installed, configured, and maintained TestRail, a test case management system. Created the test plans and test runs for all major releases, updates, and patches. Developed a Perl script to… Show more Led QA team on TeamConnect, a matter management application, and Collaborati, ane-billing portal, on the JBoss, Tomcat, WebLogic, and WebSphere application servers;and the Oracle and SQL Server DBs. Responsible for all performance testing ofTeamConnect and Collaborati using JMeter.Installed, configured, and maintained TestRail, a test case management system. Created the test plans and test runs for all major releases, updates, and patches. Developed a Perl script to push the results of our Selenium automation into TestRailusing TestRail’s REST API.Installed and maintained all XenServer VM environments used for integration andautomation testing. Show less

Austin, Texas Area

Directed QA and automation efforts on web-based applications that are used by medical providers to access claims and benefits information for the services they provide to veterans and by VA staff to administer provider accounts. Developed and updated QA plans. Created and executed manual and automated UI and web performance tests using Microsoft Visual Studio and Microsoft Test Manager.

Performed QA on a variety of products, including Cloud Lifecycle Management, BMC ProactiveNet Performance Manager, BMC Performance Manager (formerly GuardianAngel and SiteAngel), SmartDBA and PATROL Reporting. Led QA team on PATROL Reporting, with members in Austin, Houston and Pune, India.Created and maintained VMWare virtual machines for QA and developer use, installed and maintained a BladeLogic blade server and a CMDB (configuration management database) for integration testing, and… Show more Performed QA on a variety of products, including Cloud Lifecycle Management, BMC ProactiveNet Performance Manager, BMC Performance Manager (formerly GuardianAngel and SiteAngel), SmartDBA and PATROL Reporting. Led QA team on PATROL Reporting, with members in Austin, Houston and Pune, India.Created and maintained VMWare virtual machines for QA and developer use, installed and maintained a BladeLogic blade server and a CMDB (configuration management database) for integration testing, and created and maintained test cases and test plans using HP QualityCenter and Rally Software’s Agile tools. Show less

Led System Verification for the Loyalty Suite, a three tier set of Customer Relationship Management (CRM) products. Reviewed requirements and design documents, created and maintained system test plans, maintained the readiness of the QA lab by identifying any hardware or software needs for each release, automated test cases where possible, executed the test plan, and provided feedback and status of the results.Executed functional testing of the middle tier, a set of Enterprise Java… Show more Led System Verification for the Loyalty Suite, a three tier set of Customer Relationship Management (CRM) products. Reviewed requirements and design documents, created and maintained system test plans, maintained the readiness of the QA lab by identifying any hardware or software needs for each release, automated test cases where possible, executed the test plan, and provided feedback and status of the results.Executed functional testing of the middle tier, a set of Enterprise Java Beans deployed on BEA's WebLogic application server, which provided a set of XML commands to access and manipulate data in the Oracle database repository. Created and maintained functional test plans, automating test cases where possible, executed the test plan, and provided feedback and status of the results.Performed maintenance and administration of the test machines and Oracle databases in the QA lab, consisting of over 100 PCs running Windows 98, Windows NT, and Windows 2000, a Sun Ultra 5 running Solaris 2.7, an HP N series server running HPUX 11.0, and a Dell Workstation running RedHat Linux 6.2 which acted as the firewall and DNS for the lab.Created and owned the QA process for our site. Show less

Led patch verification team for the Tivoli Management Framework product. Prioritized patches in the queue, assigned them to patch engineers, reviewed summary documentation when completed, and updated the web-based Patch Factory with target dates and actual release dates. Enhanced and implemented a Perl CGI script for use as a status board for patches under test. Created and implemented an updated patch process and summary report format for Framework patches based on input from verification… Show more Led patch verification team for the Tivoli Management Framework product. Prioritized patches in the queue, assigned them to patch engineers, reviewed summary documentation when completed, and updated the web-based Patch Factory with target dates and actual release dates. Enhanced and implemented a Perl CGI script for use as a status board for patches under test. Created and implemented an updated patch process and summary report format for Framework patches based on input from verification, development, and support.Designed a Java GUI for creating test case designs, using the Java Foundation Classes (Swing). Also designed the document type definition (DTD) for the XML-based test case designs.Performed system testing on the Tivoli Management Framework product on the following operating systems: AIX, HPUX, Solaris, SunOS, Windows 2000, Windows NT, Windows 95/98, Window 3.x, OS/2, and NetWare. Specialized in testing High Availability, NAT, and OS/2. Show less