Stephen Smith Email & Phone Number

Cumberland, Md, Us

Reston, Virginia, United States

New York, New York

“Process first, technology second.”We are business process engineers with a passion for helping our clients market, sell, and deliver service to their customers. Business process is in our DNA and enables us to gain a unique perspective into a client’s business. We work with companies to implement, customize, and integrate the Salesforce.com platform, and then continuously evolve it to support their organization’s changing business requirements.We value our relationships - with our clients, our community, and with each other. We focus on hiring intelligent, creative, and collaborative people who care about our clients’ success and operate with the utmost integrity.Interested in learning more about opportunities with RelationEdge? Connect with me or check out www.relationedge.com.

Maryland

Consultant in Proposal Design and Execution, New Business Formation, Business Development, Customer Experience, Process Improvement, Professional Writing

Atlanta, Ga

Managed all aspects of RFP/RFI/RFQ analysis and response design and planning, proposal preparation, revision and editing, and submission; coordinated proposal content and input from multiple matrix departments; and coordinated internal reviews with senior management. Coordinated multiple simultaneous proposals using internal material and content; coordinated and calibrated contribution from partners, conducted solicitation of and oversight of partnership relationships; managed the entire proposal development lifecycle, including planning, organizing, development, and compliance; created proposal production schedules, and reported progress transparency; coordinated proposal meetings and reviews; collaborated with sales, business development, and capture management personnel, completed final submission version detailed editing; coordinated communication with recipient organizations, assured final delivery of submittal documents, designed and managed proposal archives.

Communications, Strategy, and Knowledge executive responsible for standards and execution of interaction between the company and its stakeholders, employees, partners, communities, and clients. Creates all formal organizational business communications and documents reflecting company products, services, policies, positions, and strategies. Establishes standards and practices for all internal and external communications. Develops internal publications such as newsletters, releases, email announcements, planned publications, on-line, intranet, video, special projects and assignments. Ensures the development and management of positive and productive community relations and exchanges. Conducts research on and surveillance of trends, perceptions, and knowledge associated with industries, markets, competitors, consumers, and customers.

Maryland

Responsible for developing client transformational technology and services business engagements with Federal and State government organizations. Managed all aspects of business service associated with public sector entities and government prime contractors.Administered IDIQ contract vehicles. Managed all manner of communications and relationships with government and industry representatives.

Cumberland, Maryland Area

Responsible for all client communications, conflict resolution, and compliance on client deliverables and revenue. Execution control on all major deliverables (i.e. strategic brief, function spec, tech spec, etc.) to ensure quality standards and client expectations are met. Ensures that client issues are managed efficiently and productive, Escalation Management to executives presenting issues informing Executive leadership of any problems that may arise. Client contract “ownership” for execution, renewal, expansion. Change Order management and control; Invoice Management and Revenue Assurance; Project team coordination and matrix team collaboration to maintain a continuous visibility of project status in order to identify potential issues and/or opportunities within or related to the project. Ensures that all processes and procedures are completed, quality standards are met, and that projects are profitable. Aware and in pursuit of opportunities for account growth and new business, involving the other matrix teams; representation of and advocacy for client-stakeholder goals and mission. Manage communication between the client and team, to provide strong team representation and set proper client expectations. Maintain Deep Understanding of company capabilities and service, and effectively communicates all offerings to the client. Creates and conducts proposal presentations and RFX responses.